UK Parliament Education Centre | | | 09 March 2020 |
JCA Condover Hall | | | 09 March 2020 |
Halsbury Travel Ltd | | This is the second time I have used Halsbury and I was, once again, really pleased with the promptness with which emails were replied to, queries were dealt with and the almost instant feedback requested from Bev, which to me shows a very high level of customer service.
This was my first trip to France at my current school, as well as the first ever residential trip where I have been the group leader, so there were a few things that I will know better next time, and which I also wanted to feed back to you and pass on to the hotels
Food / dietary requirements.
Breakfasts and packed lunches were all good, especially at the Ibis and from Flunch.
I understand that there are cultural differences between the UK and France. As my mother is vegetarian, I should perhaps also have been better prepared for the French perception that vegetarians eat fish. I actually had to say to the hotel staff: “Le poisson est mort!”
This was only a problem at the Campanile in Amiens where the Ibis Budget sent us for dinner and where an alternative wasn’t offered when the girls explained that vegetarians don’t eat fish.
In future, when catering for British parties, the hotel really need to bear in mind that in the UK, vegetarians eat neither meat or fish.
Les Pelouses offered an omelette to the vegetarians as a main course, which was fine. They (and some of the staff) were less impressed that the starter for them was simply a chopped tomato with dressing. To be honest, I have seen this offered as a “salad” in Spain, too, but once again I think there was some cultural misunderstanding here, and I think maybe some rocket or eggs might have made it look a bit more appetising to a picky 12 year-old!
The MAJOR problem with the food at Les Pelouses was that at least three people found human hairs in their main course. I wasn’t really sure how to deal with this. The first two I didn’t actually see myself and thought it may have been a mistake. By the time a third hair was fished out, I had to go and tell the staff and, as the children had their phones at this point, and were very tired, this created hysteria amongst them which it took us a while to calm down.
Accommodation
The ibis in Amiens was very good indeed. Everyone was happy with it and we had plenty of time to settle in before dinner.
Check-in was smooth as I had emailed them our rooming requirements in advance.
They did send us to the nearby Campanile for dinner which it would have helped to know in advance.
Although the staff worked extraordinarily hard there, I would not recommended Les Pelouses to anyone.
In addition to the major issue with our meal, the hotel rooms were inconsistently-sized and some of the children really didn’t have enough space.
I actually checked Halsbury’s information about the hotel and it says in your info that the capacity is 69, with no more than four per room, which would explain why quite a few children had to use camp beds in the smaller rooms where there were five or six of them in there.
Obviously there were meant to be 83 of us staying in total.
Although we were late arriving, I would say that aiming to have dinner at 6.30pm after checking in at 6.15pm was unrealistic even if we had made it on time.
I had emailed the hotel in advance with our rooming requirements / names, but it would seem they did not receive it.
Visits / Transport
The driver was great. He arrived on time and allowed the children to eat on board. He also stopped off at some services for us at about 7.30am.
The Canadians at Vimy / Newfoundland were really helpful and gave us all a tour. We could have done with more scheduled time for this with our large group, though, as the tours were half an hour and we had to split the children into three groups.
Thiepval / Lochnager / Somme 1916 - fine
Le Fournil / Becasuc / Pain show - utterly brilliant!
The driver wasn’t able to park at the Ramparts coach park in Boulogne as neither he nor I could find it so we parked way down by the aquarium. This was a long walk back up to the old town for the boy on crutches.
I would rather take the ferry across the channel in future as, although it takes longer, the bus had no windows and we were unable to switch on the air conditioning whilst on Le Shuttle. It was like a sauna! At least on the ferry you can move around (and see the White Cliffs of Dover!) | 09 March 2020 |
Young Voices Concert | | Long day but very good and organised well | 08 March 2020 |
Time and Tide Museum of Great Yarmouth Life | | Pirate day was excellent. Well organised and children enjoyed all four sessions, especially the session with Captain Smyth. | 08 March 2020 |
Norwich Castle Museum and Art Gallery | | | 08 March 2020 |
Tile Barn Outdoor Centre | | | 08 March 2020 |
PGL Liddington | | Really good tournament and setting. Our team leader Ellie was fantastic! | 08 March 2020 |
Young Shakepseare Company | | Absolutely superb. High quality, interactive and a thoroughly enjoyable experience for everybody. Book well in advance. | 08 March 2020 |
Ancholme Leisure Centre | | | 08 March 2020 |
NST Travel Group | | Some items on the itinerary could have been better planned.
Food was poor quality and not traditional
| 08 March 2020 |
Normanby Hall Country Park | | | 08 March 2020 |
PGL Osmington Bay | | | 08 March 2020 |
Squirrelwood Equestrian Centre | | Riding has not commenced yet as it is an adventurous activity | 08 March 2020 |
Squirrelwood Equestrian Centre | | very helpful | 08 March 2020 |
Scout Adventures Hawkhirst | | Excellent location with superb range of activities and first rate staff! | 08 March 2020 |
Chessington World of Adventures Resort | | | 08 March 2020 |
Kingswood Dearne Valley | | | 08 March 2020 |
Colchester Zoo | | Colchester Zoo was an excellent trip. The children thoroughly enjoyed their time there, despite very adverse weather conditions. All the staff were really lovely and helpful too. | 08 March 2020 |
Cardiff Bay Tours | | | 08 March 2020 |
Oasis Leisure Centre | | | 07 March 2020 |
Oasis Leisure Centre | | | 07 March 2020 |
Puzzlewood | | It was postponed. | 07 March 2020 |
Colchester Zoo | | | 07 March 2020 |
Cardiff Castle | | | 07 March 2020 |
Manor Adventure Wales | | | 07 March 2020 |
Bletchley Park Trust | | | 07 March 2020 |
The Chill Factore | | | 07 March 2020 |
Colchester Zoo | | | 07 March 2020 |
Discovery Museum - Tyne and Wear Archives and Museums | | | 06 March 2020 |
Eden Project | | | 06 March 2020 |
Fenton Manor Swimming Pool | | | 06 March 2020 |
PGL Caythorpe Court | | Our allocated PGL rep Jack was brilliant. He was very responsive to the specific needs of our students. He was very friendly, attentive and ensured that our group had a very positive experience. | 06 March 2020 |
Holt Hall | | Always a joy | 06 March 2020 |
Gressenhall Farm and Workhouse | | Brilliant day | 06 March 2020 |
Gressenhall Farm and Workhouse | | We had a fantastic day here. It was all very well organised with the children led around to each of their activities. The activities were well pitched so the children remained engaged throughout. We took both KS1 and KS2 so the activities were also differentiated accordingly. | 06 March 2020 |
PGL Marchants Hill | | | 06 March 2020 |
Austerfield Study Centre Limited | | | 06 March 2020 |
Mountain Water Expeditions | | Excellent provider and highly professional. | 06 March 2020 |
Kingswood Trust | | | 06 March 2020 |
Center Parcs | | | 06 March 2020 |
Norwich RFC | | | 06 March 2020 |
National Waterfront Museum | | | 06 March 2020 |
National Waterfront Museum | | | 06 March 2020 |
Wembley Stadium Tours | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
Rand Farm Park | | | 06 March 2020 |
Sainsbury Centre for Visual Arts | | | 06 March 2020 |
Rayburn Tours Ltd | | | 06 March 2020 |
Time and Tide Museum of Great Yarmouth Life | | It was well organised and the children had a wonderful time. | 06 March 2020 |
UK Parliament Education Centre | | Very engaging and helpful for the specification | 06 March 2020 |
The Climbing Depot | | Excellent facility | 06 March 2020 |
Interski | | | 06 March 2020 |
Tower of London - Historic Royal Palaces | | Excellent, self-contained venue | 06 March 2020 |
Norwich Castle Museum and Art Gallery | | | 05 March 2020 |
Whitwell Hall Country Centre | | Another quality residential from Whitwell | 05 March 2020 |
Kingswood West Runton | | | 05 March 2020 |
Warner Bros. Studio Tour London - The Making of Harry Potter | | | 05 March 2020 |
Holkham Enterprises | | | 05 March 2020 |
Sainsbury Centre for Visual Arts | | Engaging activities inspiring children to enjoy art. | 05 March 2020 |
Essex Wildlife Trust Fingringhoe Wick Visitor Centre and Nature Reserve | | | 05 March 2020 |
NST Travel Group | | | 05 March 2020 |
Warner Bros. Studio Tour London - The Making of Harry Potter | | | 05 March 2020 |
The London Eye | | | 05 March 2020 |
SkiBound | | The rep assisting the trip was one step behind the tour at all times. Three of the six ski instructors weren't even level one qualified, my staff and I were doing most of the coaching for our students learning to ski. | 05 March 2020 |
Travelbound | | Travelbound were excellent and I will be using them again. They responded to all requests and queries quickly and were able to make the changes to the tour as I requested. | 05 March 2020 |
Royal Liverpool Philharmonic | | What another marvellous concert. It's always well organised, from the arrival of schools to getting back on the coaches at the end. There were visuals to keep our KS2 pupils interested and world class instrumentalists. | 05 March 2020 |
European Study Tours | | Communication was excellent, however the hotel we stayed at had a wedding going on which meant we couldn't use the games room on the night we got there. If we had known this is advance we would have stayed at the Disney Village later and planned in more events. The wedding also finished very late and there was some loud (and what seemed to be drunken) behaviour from some of the guests at around 2am which woke up myself, some of the students and even the bus driver. They really need to carefully consider what events they have on at the accomodation before booking student groups in. The lack of a "games room" made it more difficult for the students to blow off some steam before bed, which made getting them settled and to sleep a little harder. | 05 March 2020 |
Blackpool Pleasure Beach Ltd | | An excellent experience, apart from the difficulty some of our students had trying to obtain their fast passes - they needed to download an app onto their phones but some did not have phones or mobile data. | 05 March 2020 |
Cluny Clays | | | 05 March 2020 |
Beaumanor Activities | | | 05 March 2020 |
Beeston Castle & Woodland Park | | The staff were so professional and friendly and made the trip so worthwhile.
the only problem was that there was no designated indoor eating area, perhaps it is something for Beeston to consider?
But the trip was a success and the children learned a lot. | 05 March 2020 |
Holocaust Educational Trust | | Excellent focus, planning, organisation, structure, communication and materials for delivery. Only concern is the pro-Zionist message that is linked to studies of the Holocaust, which I feel is a little politicised and unnecessary. But overall a very good provider of educational trips. | 05 March 2020 |
Kingswood Peak Venture | | | 05 March 2020 |
PGL Bawdsey Manor | | | 05 March 2020 |
Bletchley Park Trust | | | 05 March 2020 |
Robinwood Cross Lanes Activity Centre | | Would highly recommend for the future. Very suitable for lower KS2. Extremely well run and organised. | 05 March 2020 |
Natural History Museum | | | 05 March 2020 |
Natural History Museum | | | 05 March 2020 |
Yorkshire Wildlife Park | | Fantastic venue - really well organised. Teachers' open day definitely worth attending, the staff were excellent. | 05 March 2020 |
RSPB Bempton Cliffs | | Staff were enthusiastic and patient. | 05 March 2020 |
Warner Bros. Studio Tour London - The Making of Harry Potter | | | 05 March 2020 |
NST Travel Group | | Hotel and restaurant choice not good for school groups. | 05 March 2020 |
IBT Travel Group | | Nothing was too much trouble, communication and support is first class | 05 March 2020 |
Leeson House Field Studies Centre | | | 05 March 2020 |
Leeson House Field Studies Centre | | Annual trip went to plan as usual, 6th time visiting Leeson
| 05 March 2020 |
The Chill Factore | | Superb - first time I have used it. It was much better than Xscape - arrival / checking in and organisation in particular was brilliant. Beginner's slop great and having a 1h50m lesson allowed the students to make much more progress than 1h. | 05 March 2020 |
Ski and Sport Ltd | | We have been using them for several years, they provide a very good and personalised service. | 05 March 2020 |
Interski | | Very helpful and well organised group. All instructors had a fantastic rapport with pupils. | 05 March 2020 |
Time and Tide Museum of Great Yarmouth Life | | | 05 March 2020 |
Yorkshire Wildlife Park | | | 05 March 2020 |
Thinktank Birmingham science museum | | Excellent workshop - unfortunately some exhibits were broken or looking very tired. | 05 March 2020 |
Calvert Trust | | Great for small groups of children with SEND for team building and self esteem. | 05 March 2020 |