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The Chill Factore


Description

No further information has been added by this provider yet.


Reviews

The following reviews have been added by visit leaders using the EVOLVE system.
Overview
4.6
82 reviews


Excellent
 
70%

Very Good
 
23%

Average
 
5%

Poor
 
1%

Awful
 
1%

(April 2024 - Secondary School)




(March 2024 - Secondary School)




(March 2024 - Primary School)




(January 2024)




(January 2024 - Primary School)




(January 2024 - Secondary School)




(January 2024 - Secondary School)




(January 2024 - Secondary School)




(January 2024 - Primary School & Secondary School)




(December 2023 - Primary School)




(December 2023 - Primary School)




(December 2023 - Primary School & Secondary School)




(December 2023 - Primary School)




(October 2023 - Primary School & Secondary School)




Excellent venue. (June 2023)




Excellent facility and well organised for our students to learn and engage with skiing. Great for sessions prior to a full ski trip. (March 2023 - Secondary School)




Excellent facility and well organised for our students to learn and engage with skiing. Great for sessions prior to a full ski trip. (March 2023 - Secondary School)




Excellent facility and well organised for our students to learn and engage with skiing. Great for sessions prior to a full ski trip. (March 2023 - Secondary School)




Excellent facility and well organised for our students to learn and engage with skiing. Great for sessions prior to a full ski trip. (March 2023 - Secondary School)




(January 2023 - Primary School)




(January 2023 - Secondary School)




(January 2023 - Secondary School)




(December 2022 - Secondary School)




(December 2022 - Primary School)




Majority of Children engaged well throughout. The session for some was a little long and the cold was an issue for them, however this was only 2 children and the others were fully engrossed in the entire time. (November 2022 - Primary School)




(November 2022 - Primary School)




(September 2022)




Great facility - excellent tuition. (September 2022 - Primary School)




(September 2022 - Secondary School)




Our experience was shocking and not at all good or appropriate for our group of children. We were placed in a room upstairs which seemed great as we could keep the children together in a safe space and get changed easily in there. However, rather than having all the suits/boots etc. ready to go and get changed the girl had to keep going up and downstairs for them. This meant it took 45 minutes for us to be ready, meaning we had missed the first 15 minutes of our slot. I thought they would make it up for us at the end, however, as soon as it reached 11.30am we were asked to leave. The children had only gotten about 20 minutes on the doughnuts and ONE go on the sledges. Lots of the children wanted a turn on the slide and were old enough to do so. As they couldn't have a turn this led to multiple dysregulations within the group which led to one teacher being beat up by one of the children as they were so dysregulated, the room being trashed and other children being hurt and upset in the process. It really is not good enough and is not a place I would ever visit again. (July 2022 - Primary School)




(July 2022 - Primary School)




(June 2022 - Secondary School)




(May 2022 - Primary School)




(May 2022 - Primary School)




Superb 2 hour beginner's ski lesson that the pupils thoroughly enjoyed followed by an excellent buffet meal too. (May 2022)




(January 2022 - Secondary School)




Great venue that catered well to the needs of our children (January 2022 - Primary School)




Great venue that catered to our children well (January 2022 - Primary School)




(October 2021 - Primary School)




(October 2021 - Primary School)




(September 2021 - Primary School)




Fun activities. Suitable for a wide range of ages. Staff friendly wit children and staff. Unfortunately there are no lunch rooms for school. (July 2021 - Primary School)




(March 2020 - Primary School)




Superb - first time I have used it. It was much better than Xscape - arrival / checking in and organisation in particular was brilliant. Beginner's slop great and having a 1h50m lesson allowed the students to make much more progress than 1h. (March 2020 - Secondary School)




Excellent group leaders. The children were engaged and had a fantastic trip. A slight miscommunication meant that two children ended up in snow play. All were happy in the end. (February 2020 - Primary School)




The children enjoyed the activities both in the snow zone and in the sports hall. The day was well organised and fit the intended learning. (February 2020 - Primary School)




The pupils thoroughly enjoyed the trip to Chillfactore. The lessons and skate park went down really well with all pupils and it would be something we look to do again in the future. (February 2020 - Secondary School)




(January 2020 - Primary School)




Great instructors. Children really enjoyed the starter lesson. (January 2020 - Primary School)




We go here every summer holidays it does not cost a lot and the young people love it. (January 2020 - Secondary School)




Well organised group activities - skiing taster and snow park. Excellent, non weather dependent, end of year trip. (November 2019 - Primary School)




(November 2019 - Primary School)




Very well organised and extremely accommodating (September 2019 - Secondary School)




(September 2019 - Primary School)




Excellent service. Good staffing ratio. Outcomes achieved. (July 2019 - Primary School)




Can be a bit chaotic when large school groups are all changing and returning gear. Could make it a bit more obvious with clear instructions and signs. Also in snow park signs and visual directions would also help. The 'safety briefing' is all well and good but instructions are not that clear. We were watched walking up the slope to and making our way to the ice tube only to be eventually told to go back down and get boards. (July 2019 - Primary School)




excellent experience (July 2019 - Primary School)




Well organised, excellent instruction. (July 2019 - Primary School)




(June 2019 - Secondary School)




For the cost it would have been better if they offered the children some free time to play it was a very rigid timetable. Some staff did not deliver the activity as well as others and were slightly unprofessional. (May 2019 - Primary School)




(March 2019 - Primary School)




Excellent service and great ski instructors (March 2019)




The trip did not go ahead due to pupil numbers (January 2019)




Excellent service and instuctors (January 2019 - Secondary School)




(December 2018 - Secondary School)




(December 2018 - Primary School)




Good facilities, an hour was plenty of time for our group (too cold!) (October 2018 - Primary School & Secondary School)




(September 2018 - Secondary School)




(July 2018 - Primary School)




(July 2018 - Secondary School)




DS UK are extremely good at getting our students on the slope in a safe and secure fashion. Oh, and the students loved every minute!!!! (April 2018 - Secondary School)




Expensive however it is worth doing the beginners 6 hour course as it provides you with the basic skills enabling the beginner quicker access onto the slopes once in resort. I believe that they should review the terms and conditions for refunds or change of date for schools. (April 2018 - Secondary School)




The venue were welcoming and staff good. (March 2018 - Secondary School)




Good venue (February 2018 - Secondary School)




(February 2018 - Secondary School)




(February 2018 - Secondary School)




(January 2018 - Secondary School)




(January 2018 - Secondary School)




(January 2018 - Secondary School)




(January 2018 - Secondary School)




(December 2017 - Secondary School)




Great instruction and new lay-out is better for dealing with groups. A little pedestrian at the check-in station to get tickets on arrival. (December 2017 - Secondary School)




Description

No further information has been added by this provider.

Contact

The Chill Factore
7 Trafford Way
Manchester
Greater Manchester
M14 7JA

Reviews

The following reviews have been added by visit leaders using the EVOLVE system.
Overview
4.6
82 reviews


Excellent
 
70%

Very Good
 
23%

Average
 
5%

Poor
 
1%

Awful
 
1%

April 2024 - Secondary School




March 2024 - Secondary School




March 2024 - Primary School




January 2024




January 2024 - Primary School




January 2024 - Secondary School




January 2024 - Secondary School




January 2024 - Secondary School




January 2024 - Primary School & Secondary School




December 2023 - Primary School




December 2023 - Primary School




December 2023 - Primary School & Secondary School




December 2023 - Primary School




October 2023 - Primary School & Secondary School




June 2023
Excellent venue.



March 2023 - Secondary School
Excellent facility and well organised for our students to learn and engage with skiing. Great for sessions prior to a full ski trip.



March 2023 - Secondary School
Excellent facility and well organised for our students to learn and engage with skiing. Great for sessions prior to a full ski trip.



March 2023 - Secondary School
Excellent facility and well organised for our students to learn and engage with skiing. Great for sessions prior to a full ski trip.



March 2023 - Secondary School
Excellent facility and well organised for our students to learn and engage with skiing. Great for sessions prior to a full ski trip.



January 2023 - Primary School




January 2023 - Secondary School




January 2023 - Secondary School




December 2022 - Secondary School




December 2022 - Primary School




November 2022 - Primary School
Majority of Children engaged well throughout. The session for some was a little long and the cold was an issue for them, however this was only 2 children and the others were fully engrossed in the entire time.



November 2022 - Primary School




September 2022




September 2022 - Primary School
Great facility - excellent tuition.



September 2022 - Secondary School




July 2022 - Primary School
Our experience was shocking and not at all good or appropriate for our group of children. We were placed in a room upstairs which seemed great as we could keep the children together in a safe space and get changed easily in there. However, rather than having all the suits/boots etc. ready to go and get changed the girl had to keep going up and downstairs for them. This meant it took 45 minutes for us to be ready, meaning we had missed the first 15 minutes of our slot. I thought they would make it up for us at the end, however, as soon as it reached 11.30am we were asked to leave. The children had only gotten about 20 minutes on the doughnuts and ONE go on the sledges. Lots of the children wanted a turn on the slide and were old enough to do so. As they couldn't have a turn this led to multiple dysregulations within the group which led to one teacher being beat up by one of the children as they were so dysregulated, the room being trashed and other children being hurt and upset in the process. It really is not good enough and is not a place I would ever visit again.



July 2022 - Primary School




June 2022 - Secondary School




May 2022 - Primary School




May 2022 - Primary School




May 2022
Superb 2 hour beginner's ski lesson that the pupils thoroughly enjoyed followed by an excellent buffet meal too.



January 2022 - Secondary School




January 2022 - Primary School
Great venue that catered well to the needs of our children



January 2022 - Primary School
Great venue that catered to our children well



October 2021 - Primary School




October 2021 - Primary School




September 2021 - Primary School




July 2021 - Primary School
Fun activities. Suitable for a wide range of ages. Staff friendly wit children and staff. Unfortunately there are no lunch rooms for school.



March 2020 - Primary School




March 2020 - Secondary School
Superb - first time I have used it. It was much better than Xscape - arrival / checking in and organisation in particular was brilliant. Beginner's slop great and having a 1h50m lesson allowed the students to make much more progress than 1h.



February 2020 - Primary School
Excellent group leaders. The children were engaged and had a fantastic trip. A slight miscommunication meant that two children ended up in snow play. All were happy in the end.



February 2020 - Primary School
The children enjoyed the activities both in the snow zone and in the sports hall. The day was well organised and fit the intended learning.



February 2020 - Secondary School
The pupils thoroughly enjoyed the trip to Chillfactore. The lessons and skate park went down really well with all pupils and it would be something we look to do again in the future.



January 2020 - Primary School




January 2020 - Primary School
Great instructors. Children really enjoyed the starter lesson.



January 2020 - Secondary School
We go here every summer holidays it does not cost a lot and the young people love it.



November 2019 - Primary School
Well organised group activities - skiing taster and snow park. Excellent, non weather dependent, end of year trip.



November 2019 - Primary School




September 2019 - Secondary School
Very well organised and extremely accommodating



September 2019 - Primary School




July 2019 - Primary School
Excellent service. Good staffing ratio. Outcomes achieved.



July 2019 - Primary School
Can be a bit chaotic when large school groups are all changing and returning gear. Could make it a bit more obvious with clear instructions and signs. Also in snow park signs and visual directions would also help. The 'safety briefing' is all well and good but instructions are not that clear. We were watched walking up the slope to and making our way to the ice tube only to be eventually told to go back down and get boards.



July 2019 - Primary School
excellent experience



July 2019 - Primary School
Well organised, excellent instruction.



June 2019 - Secondary School




May 2019 - Primary School
For the cost it would have been better if they offered the children some free time to play it was a very rigid timetable. Some staff did not deliver the activity as well as others and were slightly unprofessional.



March 2019 - Primary School




March 2019
Excellent service and great ski instructors



January 2019
The trip did not go ahead due to pupil numbers



January 2019 - Secondary School
Excellent service and instuctors



December 2018 - Secondary School




December 2018 - Primary School




October 2018 - Primary School & Secondary School
Good facilities, an hour was plenty of time for our group (too cold!)



September 2018 - Secondary School




July 2018 - Primary School




July 2018 - Secondary School




April 2018 - Secondary School
DS UK are extremely good at getting our students on the slope in a safe and secure fashion. Oh, and the students loved every minute!!!!



April 2018 - Secondary School
Expensive however it is worth doing the beginners 6 hour course as it provides you with the basic skills enabling the beginner quicker access onto the slopes once in resort. I believe that they should review the terms and conditions for refunds or change of date for schools.



March 2018 - Secondary School
The venue were welcoming and staff good.



February 2018 - Secondary School
Good venue



February 2018 - Secondary School




February 2018 - Secondary School




January 2018 - Secondary School




January 2018 - Secondary School




January 2018 - Secondary School




January 2018 - Secondary School




December 2017 - Secondary School




December 2017 - Secondary School
Great instruction and new lay-out is better for dealing with groups. A little pedestrian at the check-in station to get tickets on arrival.