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Rayburn Tours Ltd


Group travel specialist since 1965

Description

In a nutshell, we’re an independent, family-run business that’s dedicated to creating tailor-made international tours for groups. And since 1965, we’ve extended our family to create a team of experts who are ready and raring to help you create your perfect tour.

Specialising in Educational Trips, Ski Trips and Sports Tours for schools, as well as Concert Tours for all types of youth and adult ensembles, we aim to inspire our groups to seek new adventures, embrace new cultures and learn new skills. Our specialists know our products inside and out and, together, we help to send over 23,000 passengers around the world each year.

Why Choose Us?

We make things simple
We know you’re pushed for time, and that’s why we give you all the information you need in a nutshell. No waffle, no lengthy forms, just the important stuff. We’re all about making your life easier, which is why we arrange everything for you, from the essentials to all those little extras.

Everything is tailored to you
We’re here to help make your trip ‘your trip’. We’ll take the core objectives and build from the ground up, working with you to hand-craft every element and wrapping it all up in one neat, Rayburn-stamped package.

We’ve been around for a long time
Since 1965 to be exact. Through years of tried and tested methods, our trips are pretty watertight. We know what works and what doesn’t, so you can trust that you’re in the hands of experts. Ultimately, we let our years of experience and first-hand knowledge speak for themselves.

Around the clock support
We’re here for you whenever you need us. You can speak to us any time of the day with our 24-hour on-tour emergency contact. Just that extra bit of reassurance if things don’t quite go to plan.

Safety sorted
Your safety is one of our top priorities, which is why we’re ABTA bonded, ATOL licensed and offer full travel insurance, with a handful of accreditations under our belts. Our Covid Guarantee provides additional reassurance.

Ready to start your next adventure? We're here to help!


Reviews

The following reviews have been added by visit leaders using the EVOLVE system.
Overview
4.5
74 reviews


Excellent
 
68%

Very Good
 
18%

Average
 
15%

Poor
 
0%

Awful
 
0%

Organisational issues with Rayburn (June 2022)




(June 2022 - Secondary School)




Bus Driver not confident and not up to expectations. (June 2022 - Secondary School)




Great for Geography - tour tutor was extremely knowledgeable (June 2022 - Secondary School)




(May 2022 - Secondary School)




(April 2022 - Primary School)




(March 2022 - Secondary School)




Great at answering questions and getting in contact whilst we were out in Rome (May 2020 - Secondary School)




(March 2020 - Secondary School)




Excellent service as usual (March 2020 - Secondary School)




Well organised, excellent coach driver this year in Iceland. EasyJet were not very good with a large group. Also, Gatwick north not as good for groups as Gatwick South. (March 2020 - Secondary School)




(March 2020 - Secondary School)




(February 2020 - Secondary School)




Extremely efficient and helpful, and always at the end of a phone. I have used them many times before. (February 2020 - Secondary School)




(February 2020 - Secondary School)




We had everything we needed from the company (tickets, etc), and I could get a hold of our contact when we needed in the lead up to the trip. (December 2019 - Secondary School)




(November 2019 - Secondary School)




Overall, efficient and responded to queries quickly. A well organised tour, although audience numbers could have been stronger. (November 2019 - Secondary School)




(October 2019 - Secondary School)




Very knowledgeable guide, excellent planning support (October 2019 - Secondary School)




(October 2019 - Secondary School)




(October 2019 - Secondary School)




Outstanding experience (October 2019 - Secondary School)




Excellent organisation - they listened to our requests and accommodated changes accordingly. Sarah - main organiser - was on hand throughout the trip should she have been needed. The app was invaluable. (August 2019 - Secondary School)




I would advise other tour organisers to agree the concerts before sorting out the rest of the itinerary. (July 2019 - Secondary School)




(July 2019 - Secondary School)




Excellent tour delivered by a very professional provider. The quality of the Field Tutor brought the history to life. (July 2019 - Secondary School)




The excursions were really well organised and the trip ran very smoothly. The Disney workshop was particularly good and the staff were amazing and incredibly enthusiastic and professional.The accommodation was not in a particularly good location and did not feel safe. The rooms were basic, as expected, however the food was very limited choice and next to no choice for the vegetarians. The language barrier also made it very difficult to communicate allergies to the kitchen staff. (July 2019 - Secondary School)




(July 2019 - Secondary School)




(July 2019 - Secondary School)




(June 2019 - Secondary School)




(June 2019 - Secondary School)




(April 2019 - Secondary School)




(April 2019 - Secondary School)




(April 2019 - Secondary School)




(April 2019 - Secondary School)




(April 2019 - Secondary School)




(April 2019 - Secondary School)




Excellent (March 2019 - Secondary School)




Rayburn were very organised, provided a great deal of information and the tour guide Cath, was very knowledgeable and communicated with enthusiasm. (March 2019 - Secondary School)




really good as a tour operator (February 2019 - Secondary School)




(February 2019 - Secondary School)




Excellent - would definitely recommend and happily use again (February 2019 - Secondary School)




(February 2019 - Secondary School)




(February 2019 - Secondary School)




(January 2019 - Secondary School)




(January 2019 - Secondary School)




(January 2019 - Secondary School)




(December 2018 - Secondary School)




Outstanding provider. (November 2018 - Secondary School)




(November 2018 - Secondary School)




One or two areas which need addressing in feedback, mostly to do with estimated travel times. Nothing which wasn't sorted out in good time during the trip. Excellent venues for the concerts and the itinerary worked out well with all booked events and meals going smoothly. (July 2018 - Primary School & Secondary School)




Superb - customer service was yet again second to none. Our 12th successful tour with this company. (July 2018 - Secondary School)




Rayburn have been excellent. Allowing us to change the dates of this trip, and carrying our deposit over into the new year. (July 2018 - Secondary School)




All documents provided and worked effectively. Itinerary was very thorough. Guides chosen were good and sites were all appropriate. At times there was not enough time to get between places planned but more a problem caused by packed schedule. One major problem was that information regarding dietary requirements was not passed onto hotel and we had to identify food was not appropriate for a caeliac and for a vegetarian. We had to buy alternative food for them at the school's expense. Otherwise costs came in as delivered and it was well organised. (July 2018 - Secondary School)




The trip was very easy to organise, as we had visited the area previously, and the support and communication from the staff at Rayburn Tours was second to none. (July 2018 - Secondary School)




Excellent itinerary , guide and admin staff (June 2018)




Overall, I was happy with the service provided by Rayburn tours. They were easily contactable, quick to respond to communication and the minor issues we experienced during the trip were overcome fairly easily. (June 2018 - Secondary School)




(April 2018 - Secondary School)




(April 2018 - Secondary School)




Rayburn were fantastic to work with. They dealt with all queries quickly and supported me through the organisation of the trip. They were professional throughout and I felt nothing was too much trouble. Whilst away were well looked after and the tour ran smoothly. The sites were interesting and the days well planned. I would definitely use Rayburn again. (April 2018 - Secondary School)




The trip was very well organised and our tour guide was brilliant. He was extremely knowledgeable and carefully changed the itinerary when needed. The tour company were always on hand and very helpful through the planning process. (April 2018 - Secondary School)




Really good that Rayburn offered a small group option so our students could go on this trip. (April 2018 - Secondary School)




(April 2018 - Secondary School)




(April 2018 - Secondary School)




(April 2018 - Secondary School)




well organised and everyone there really cared about our trip going well. (April 2018 - Secondary School)




(April 2018 - Secondary School)




Rayburn where not ideal as a company issues with ratio's that were resolved. This was the ski school in Italy, instructors changed after first day. Hotel not a true ski in ski out. (April 2018 - Secondary School)




(March 2018 - Secondary School)




An excellent tour provided. As a result of their organisation, experience and professionalism they put together an excellent trip for us. In addition, due to the extenuating weather conditions that we experienced whilst in Iceland, their emergency contact was excellent, ensuring that we were safe and advising us on the best things to do. (February 2018 - Secondary School)




(February 2018 - Secondary School)




I have used Rayburn several times before, I always have found them excellent. On this occasion, as well as being successful, it was an eventful trip in some ways (adverse weather, coach/car collision and lost passports) but Rayburn helped us overcome these obstacles and in turn ensured a successful tour. (February 2018 - Secondary School)




(December 2017 - Secondary School)




Group travel specialist since 1965

Description

In a nutshell, we’re an independent, family-run business that’s dedicated to creating tailor-made international tours for groups. And since 1965, we’ve extended our family to create a team of experts who are ready and raring to help you create your perfect tour.

Specialising in Educational Trips, Ski Trips and Sports Tours for schools, as well as Concert Tours for all types of youth and adult ensembles, we aim to inspire our groups to seek new adventures, embrace new cultures and learn new skills. Our specialists know our products inside and out and, together, we help to send over 23,000 passengers around the world each year.

Why Choose Us?

We make things simple
We know you’re pushed for time, and that’s why we give you all the information you need in a nutshell. No waffle, no lengthy forms, just the important stuff. We’re all about making your life easier, which is why we arrange everything for you, from the essentials to all those little extras.

Everything is tailored to you
We’re here to help make your trip ‘your trip’. We’ll take the core objectives and build from the ground up, working with you to hand-craft every element and wrapping it all up in one neat, Rayburn-stamped package.

We’ve been around for a long time
Since 1965 to be exact. Through years of tried and tested methods, our trips are pretty watertight. We know what works and what doesn’t, so you can trust that you’re in the hands of experts. Ultimately, we let our years of experience and first-hand knowledge speak for themselves.

Around the clock support
We’re here for you whenever you need us. You can speak to us any time of the day with our 24-hour on-tour emergency contact. Just that extra bit of reassurance if things don’t quite go to plan.

Safety sorted
Your safety is one of our top priorities, which is why we’re ABTA bonded, ATOL licensed and offer full travel insurance, with a handful of accreditations under our belts. Our Covid Guarantee provides additional reassurance.

Ready to start your next adventure? We're here to help!

Opening Times

08.00 - 17.30 Monday - Friday

Contact

Rayburn Tours Ltd
37 Brunel Parkway
Pride Park
Derby
Derbyshire
DE24 8HR
LOtC

Reviews

The following reviews have been added by visit leaders using the EVOLVE system.
Overview
4.5
74 reviews


Excellent
 
68%

Very Good
 
18%

Average
 
15%

Poor
 
0%

Awful
 
0%

June 2022
Organisational issues with Rayburn



June 2022 - Secondary School




June 2022 - Secondary School
Bus Driver not confident and not up to expectations.



June 2022 - Secondary School
Great for Geography - tour tutor was extremely knowledgeable



May 2022 - Secondary School




April 2022 - Primary School




March 2022 - Secondary School




May 2020 - Secondary School
Great at answering questions and getting in contact whilst we were out in Rome



March 2020 - Secondary School




March 2020 - Secondary School
Excellent service as usual



March 2020 - Secondary School
Well organised, excellent coach driver this year in Iceland. EasyJet were not very good with a large group. Also, Gatwick north not as good for groups as Gatwick South.



March 2020 - Secondary School




February 2020 - Secondary School




February 2020 - Secondary School
Extremely efficient and helpful, and always at the end of a phone. I have used them many times before.



February 2020 - Secondary School




December 2019 - Secondary School
We had everything we needed from the company (tickets, etc), and I could get a hold of our contact when we needed in the lead up to the trip.



November 2019 - Secondary School




November 2019 - Secondary School
Overall, efficient and responded to queries quickly. A well organised tour, although audience numbers could have been stronger.



October 2019 - Secondary School




October 2019 - Secondary School
Very knowledgeable guide, excellent planning support



October 2019 - Secondary School




October 2019 - Secondary School




October 2019 - Secondary School
Outstanding experience



August 2019 - Secondary School
Excellent organisation - they listened to our requests and accommodated changes accordingly. Sarah - main organiser - was on hand throughout the trip should she have been needed. The app was invaluable.



July 2019 - Secondary School
I would advise other tour organisers to agree the concerts before sorting out the rest of the itinerary.



July 2019 - Secondary School




July 2019 - Secondary School
Excellent tour delivered by a very professional provider. The quality of the Field Tutor brought the history to life.



July 2019 - Secondary School
The excursions were really well organised and the trip ran very smoothly. The Disney workshop was particularly good and the staff were amazing and incredibly enthusiastic and professional.The accommodation was not in a particularly good location and did not feel safe. The rooms were basic, as expected, however the food was very limited choice and next to no choice for the vegetarians. The language barrier also made it very difficult to communicate allergies to the kitchen staff.



July 2019 - Secondary School




July 2019 - Secondary School




June 2019 - Secondary School




June 2019 - Secondary School




April 2019 - Secondary School




April 2019 - Secondary School




April 2019 - Secondary School




April 2019 - Secondary School




April 2019 - Secondary School




April 2019 - Secondary School




March 2019 - Secondary School
Excellent



March 2019 - Secondary School
Rayburn were very organised, provided a great deal of information and the tour guide Cath, was very knowledgeable and communicated with enthusiasm.



February 2019 - Secondary School
really good as a tour operator



February 2019 - Secondary School




February 2019 - Secondary School
Excellent - would definitely recommend and happily use again



February 2019 - Secondary School




February 2019 - Secondary School




January 2019 - Secondary School




January 2019 - Secondary School




January 2019 - Secondary School




December 2018 - Secondary School




November 2018 - Secondary School
Outstanding provider.



November 2018 - Secondary School




July 2018 - Primary School & Secondary School
One or two areas which need addressing in feedback, mostly to do with estimated travel times. Nothing which wasn't sorted out in good time during the trip. Excellent venues for the concerts and the itinerary worked out well with all booked events and meals going smoothly.



July 2018 - Secondary School
Superb - customer service was yet again second to none. Our 12th successful tour with this company.



July 2018 - Secondary School
Rayburn have been excellent. Allowing us to change the dates of this trip, and carrying our deposit over into the new year.



July 2018 - Secondary School
All documents provided and worked effectively. Itinerary was very thorough. Guides chosen were good and sites were all appropriate. At times there was not enough time to get between places planned but more a problem caused by packed schedule. One major problem was that information regarding dietary requirements was not passed onto hotel and we had to identify food was not appropriate for a caeliac and for a vegetarian. We had to buy alternative food for them at the school's expense. Otherwise costs came in as delivered and it was well organised.



July 2018 - Secondary School
The trip was very easy to organise, as we had visited the area previously, and the support and communication from the staff at Rayburn Tours was second to none.



June 2018
Excellent itinerary , guide and admin staff



June 2018 - Secondary School
Overall, I was happy with the service provided by Rayburn tours. They were easily contactable, quick to respond to communication and the minor issues we experienced during the trip were overcome fairly easily.



April 2018 - Secondary School




April 2018 - Secondary School




April 2018 - Secondary School
Rayburn were fantastic to work with. They dealt with all queries quickly and supported me through the organisation of the trip. They were professional throughout and I felt nothing was too much trouble. Whilst away were well looked after and the tour ran smoothly. The sites were interesting and the days well planned. I would definitely use Rayburn again.



April 2018 - Secondary School
The trip was very well organised and our tour guide was brilliant. He was extremely knowledgeable and carefully changed the itinerary when needed. The tour company were always on hand and very helpful through the planning process.



April 2018 - Secondary School
Really good that Rayburn offered a small group option so our students could go on this trip.



April 2018 - Secondary School




April 2018 - Secondary School




April 2018 - Secondary School




April 2018 - Secondary School
well organised and everyone there really cared about our trip going well.



April 2018 - Secondary School




April 2018 - Secondary School
Rayburn where not ideal as a company issues with ratio's that were resolved. This was the ski school in Italy, instructors changed after first day. Hotel not a true ski in ski out.



March 2018 - Secondary School




February 2018 - Secondary School
An excellent tour provided. As a result of their organisation, experience and professionalism they put together an excellent trip for us. In addition, due to the extenuating weather conditions that we experienced whilst in Iceland, their emergency contact was excellent, ensuring that we were safe and advising us on the best things to do.



February 2018 - Secondary School




February 2018 - Secondary School
I have used Rayburn several times before, I always have found them excellent. On this occasion, as well as being successful, it was an eventful trip in some ways (adverse weather, coach/car collision and lost passports) but Rayburn helped us overcome these obstacles and in turn ensured a successful tour.



December 2017 - Secondary School