March 2023 - Primary School
March 2023 - Secondary School
March 2023 - Secondary School
March 2023
February 2023 - Secondary School
A well packaged ski trip to Santa Caterina. Excellent hotel that is good for groups of around 40 sdtudents.
February 2023 - Secondary School
February 2023 - Primary School
February 2023 - Secondary School
The resort was quiet and therefore slopes tended not to be busy.
Some bottle necked areas due to limited slopes.
Hotel Mondole was very poor; Groups squeezed into rooms too small. ^ students in a room suitable for maximum 4, no floor space visible.
Staff were originally asked to share beds.
No safety bars on side of bunk beds
Food very poor and limited. No choice or option.
Those with dietary needs were made to sit separately from their friends on a segregated table.
Very little support/effort by hotel staff - Requested a taxi for a pupil on crutches to attend evening event. Hotel failed to inform us that they had not booked a taxi.
Required to supply own music etc. for disco
Drinks expensive at the hotel
Room furnishing falling from walls, door frames un attached.
Lift broke trapping students inside.
February 2023 - Secondary School
Great Ski Trip organised by Rayburn. Our sales representative, tour coordinator and resort rep were all amazing and sorted all problems quickly and without hassle! Will definitely use again.
February 2023 - Secondary School
February 2023
February 2023 - Secondary School
February 2023 - Secondary School
February 2023 - Secondary School
February 2023 - Secondary School
November 2022 - Secondary School
November 2022 - Secondary School
November 2022 - Secondary School
Very good trip. Students saw lots of features both geographical and scientific. For some students, this is a once in a lifetime chance.
October 2022 - Secondary School
October 2022 - Secondary School
October 2022 - Secondary School
This trip is a geographer's dream visit and an excellent way of bringing the Hazards topic at A level to life. The trip was well organised and we packed a lot into our days.
October 2022 - Secondary School
October 2022 - Secondary School
September 2022 - Secondary School
The trip was short and we included many excursions, some of which could have been given more time to have explored more but the aims of the trip were fulfilled. Although it was a hectic start with flight delays and cancellations our tour provider were contactable 24 hours a day and were there to support any issues with this. In future, it would have been nicer to add 1-2 more days in order to have spent more time at some of the museums and galleries visited.
September 2022 - Secondary School
August 2022 - Secondary School
I will not be using them again.
August 2022
July 2022 - Secondary School
July 2022
July 2022 - Secondary School
July 2022 - Secondary School
June 2022
Organisational issues with Rayburn
June 2022 - Secondary School
June 2022 - Secondary School
Bus Driver not confident and not up to expectations.
June 2022 - Secondary School
Great for Geography - tour tutor was extremely knowledgeable
May 2022 - Secondary School
April 2022 - Primary School
March 2022 - Secondary School
May 2020 - Secondary School
Great at answering questions and getting in contact whilst we were out in Rome
March 2020 - Secondary School
March 2020 - Secondary School
Excellent service as usual
March 2020 - Secondary School
Well organised, excellent coach driver this year in Iceland. EasyJet were not very good with a large group. Also, Gatwick north not as good for groups as Gatwick South.
March 2020 - Secondary School
February 2020 - Secondary School
February 2020 - Secondary School
Extremely efficient and helpful, and always at the end of a phone. I have used them many times before.
February 2020 - Secondary School
December 2019 - Secondary School
We had everything we needed from the company (tickets, etc), and I could get a hold of our contact when we needed in the lead up to the trip.
November 2019 - Secondary School
November 2019 - Secondary School
Overall, efficient and responded to queries quickly. A well organised tour, although audience numbers could have been stronger.
October 2019 - Secondary School
October 2019 - Secondary School
Very knowledgeable guide, excellent planning support
October 2019 - Secondary School
October 2019 - Secondary School
October 2019 - Secondary School
Outstanding experience
August 2019 - Secondary School
Excellent organisation - they listened to our requests and accommodated changes accordingly. Sarah - main organiser - was on hand throughout the trip should she have been needed. The app was invaluable.
July 2019 - Secondary School
I would advise other tour organisers to agree the concerts before sorting out the rest of the itinerary.
July 2019 - Secondary School
July 2019 - Secondary School
Excellent tour delivered by a very professional provider. The quality of the Field Tutor brought the history to life.
July 2019 - Secondary School
The excursions were really well organised and the trip ran very smoothly. The Disney workshop was particularly good and the staff were amazing and incredibly enthusiastic and professional.The accommodation was not in a particularly good location and did not feel safe. The rooms were basic, as expected, however the food was very limited choice and next to no choice for the vegetarians. The language barrier also made it very difficult to communicate allergies to the kitchen staff.
July 2019 - Secondary School
July 2019 - Secondary School
June 2019 - Secondary School
June 2019 - Secondary School
April 2019 - Secondary School
April 2019 - Secondary School
April 2019 - Secondary School
April 2019 - Secondary School
April 2019 - Secondary School
April 2019 - Secondary School
March 2019 - Secondary School
Excellent
March 2019 - Secondary School
Rayburn were very organised, provided a great deal of information and the tour guide Cath, was very knowledgeable and communicated with enthusiasm.
February 2019 - Secondary School
really good as a tour operator
February 2019 - Secondary School
February 2019 - Secondary School
Excellent - would definitely recommend and happily use again
February 2019 - Secondary School
February 2019 - Secondary School
January 2019 - Secondary School
January 2019 - Secondary School
January 2019 - Secondary School
December 2018 - Secondary School
November 2018 - Secondary School
Outstanding provider.
November 2018 - Secondary School
July 2018 - Primary School & Secondary School
One or two areas which need addressing in feedback, mostly to do with estimated travel times. Nothing which wasn't sorted out in good time during the trip. Excellent venues for the concerts and the itinerary worked out well with all booked events and meals going smoothly.
July 2018 - Secondary School
Superb - customer service was yet again second to none. Our 12th successful tour with this company.
July 2018 - Secondary School
Rayburn have been excellent. Allowing us to change the dates of this trip, and carrying our deposit over into the new year.
July 2018 - Secondary School
All documents provided and worked effectively. Itinerary was very thorough. Guides chosen were good and sites were all appropriate. At times there was not enough time to get between places planned but more a problem caused by packed schedule.
One major problem was that information regarding dietary requirements was not passed onto hotel and we had to identify food was not appropriate for a caeliac and for a vegetarian. We had to buy alternative food for them at the school's expense.
Otherwise costs came in as delivered and it was well organised.
July 2018 - Secondary School
The trip was very easy to organise, as we had visited the area previously, and the support and communication from the staff at Rayburn Tours was second to none.
June 2018
Excellent itinerary , guide and admin staff
June 2018 - Secondary School
Overall, I was happy with the service provided by Rayburn tours. They were easily contactable, quick to respond to communication and the minor issues we experienced during the trip were overcome fairly easily.
April 2018 - Secondary School
April 2018 - Secondary School
April 2018 - Secondary School
Rayburn were fantastic to work with. They dealt with all queries quickly and supported me through the organisation of the trip. They were professional throughout and I felt nothing was too much trouble. Whilst away were well looked after and the tour ran smoothly. The sites were interesting and the days well planned. I would definitely use Rayburn again.
April 2018 - Secondary School
The trip was very well organised and our tour guide was brilliant. He was extremely knowledgeable and carefully changed the itinerary when needed. The tour company were always on hand and very helpful through the planning process.
April 2018 - Secondary School
Really good that Rayburn offered a small group option so our students could go on this trip.
April 2018 - Secondary School
April 2018 - Secondary School
April 2018 - Secondary School
April 2018 - Secondary School
well organised and everyone there really cared about our trip going well.
April 2018 - Secondary School
April 2018 - Secondary School
Rayburn where not ideal as a company issues with ratio's that were resolved. This was the ski school in Italy, instructors changed after first day.
Hotel not a true ski in ski out.
March 2018 - Secondary School
February 2018 - Secondary School
An excellent tour provided. As a result of their organisation, experience and professionalism they put together an excellent trip for us. In addition, due to the extenuating weather conditions that we experienced whilst in Iceland, their emergency contact was excellent, ensuring that we were safe and advising us on the best things to do.
February 2018 - Secondary School
February 2018 - Secondary School
I have used Rayburn several times before, I always have found them excellent. On this occasion, as well as being successful, it was an eventful trip in some ways (adverse weather, coach/car collision and lost passports) but Rayburn helped us overcome these obstacles and in turn ensured a successful tour.
December 2017 - Secondary School