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Beaumanor Outdoor Learning Centre


Leicestershire's best kept secret, come & explore this amazing venue

Description

Beaumanor Activities is an Outdoor Education Centre like no other.

Operating from a majestic Victorian Manor House in the Leicestershire countryside. We offer activities for everyone. We work with schools both locally, around Leicestershire, and nationally offering both day visits and residential stays. Programmes have been created to link in with many stages of the National Curriculum from EYFS to Key stage 3 and beyond regularly working with Universities and trainee teacher programmes and youth groups. We have residential accommodation for up to 120 guest in buildings and and additional 60-80 in a tented village during the summer.

We have two sides to our centre. There is the side of 'Traditional' Outdoor Adventurous Activities that many may be familiar with and then we have the side we term Explorations.

Outdoor Adventurous Activities:
We are fortunate to have some amazing resources onsite and in the local area.
Activities we deliver on this side include:
Climbing & Abseiling - this is delivered over three climbing walls on site, in addition we also have a mobile climbing was so can come to you if you cannot get to us.
High Ropes - Aerial Trekking / Quick Flight / 150m Zip Wire / Vertical Challenge / Leap of Faith / Postman's Walk / Crate Staking / High All Aboard.
Canoeing & Kayaking - We are ideally placed near the River Soar & Grand Union Canal and have access to a lovely 3mile paddling loop following the canal and back waters. an alternative to this would be on a local enclosed body of water in Watermead County Park.
Archery - We have two ranges. one outdoors and one indoors.
Survival sessions in our woodlands
Bridge building activities across our stream
Land Buggies - A land based version of raft building on the main field without the risk of getting wet.
Team Building and Team Challenges.
Orienteering - on and off site courses and training available
The list does continue but this gives you the idea...

Explorations:
We look into the history of the buildings at the site and the stories of the local area.
We have themed activity days for many topics in the national curriculum. Full list further down the page.
We pride ourselves on delivering high quality hands on education out of the classroom. As a visitor you are transported through time and our instructing team working with will you lead you through the day as an interesting character from your chosen programme.

Topics covered are:
Iron Age Celts
Vikings
Robin Hood
Pirates
Victorians
World War II
Nature & Environment
Gruffalo
Super Senses

The team delivering all of the amazing programmes at Beaumanor, both Outdoor and Explorations, as so passionate about what they do and have many many years experience of doing so. In our staff team we have over 400 years experience of working in education across schools and the outdoor industry. if you choose to come to Beaumanor you will be in safe hands.

For more information please contact us and we can help to put your programme together.


Reviews

The following reviews have been added by visit leaders using the EVOLVE system.
Overview
4.8
139 reviews


Excellent
 
84%

Very Good
 
12%

Average
 
3%

Poor
 
0%

Awful
 
1%

(June 2024 - Primary School)




A wide variety of learning opportunities on offer here. (May 2024 - Primary School)




Tent accommodation was very cold in the evening. Pupils sleep was effected. Food was of a poor quality - this has been fed back to the centre. The activities were good and the team leaders were brilliant with the pupils but there were big gaps in-between them. Food allergy provision was poor and a pupil with a sesame allergy was given a sesame bun - thankfully a member of staff spotted this immediately. (May 2024)




(April 2024 - Primary School)




(February 2024 - Primary School)




Would be a 5 star review but for the accommodation. Absolutely fantastic activities, food and instructors. Cannot fault any of these. A real shame that the accommodation is in such desperate need of attention.The bathrooms are not really up to the job of the quantity of children, and some room dividers would go a long way to help the children to sleep. (January 2024 - Primary School)




(January 2024)




(December 2023 - Primary School)




(December 2023 - Primary School)




(December 2023 - Primary School)




(November 2023 - Primary School)




Accommodation, location, outdoor space, adventurous activities, food, skill of instructors, cost; all make this a very worthwhile venue that we would be happy to recommend. (October 2023 - Primary School)




We had a fantastic trip as always! (October 2023 - Primary School)




(September 2023 - Secondary School)




(July 2023 - Primary School)




(June 2023 - Primary School)




The venue provides wonderful experiences allowing the children to engage with history first hand. The staff are knowledgeable, friendly and helpful. (June 2023 - Primary School)




(June 2023)




(June 2023 - Secondary School)




(June 2023 - Primary School)




(May 2023 - Primary School)




(May 2023 - Primary School & Secondary School)




The outdoor setting and activities including off-site canoeing offered give children 5-11 years some great opportunities outdoors and a chance to learn new skills. (May 2023 - Primary School)




(May 2023 - Primary School)




(May 2023 - Secondary School)




Amazing day with well thought out activities for the age range (April 2023 - Primary School)




This was a thoroughly enjoyable day that enabled all pupils to fully engage in the thoughts and ideas of what life was like as a Victorian child. The children fully enjoyed this trip and all children took their experiences and used it back into the classroom. (April 2023 - Primary School)




(April 2023 - Primary School)




(April 2023 - Primary School)




(March 2023 - Primary School)




A fantastic trip wt brilliant outcomes for the children. They were busy with multiple varied activities and enjoyed the food and accomodation. The venue is beautiful and outdoor space exceptional. (March 2023 - Primary School)




(March 2023 - Secondary School)




(March 2023 - Primary School)




RESIDENTIAL (January 2023 - Primary School)




(January 2023 - Primary School)




(December 2022 - Primary School)




(December 2022 - Primary School)




(November 2022 - Primary School)




(November 2022 - Primary School)




(November 2022 - Primary School)




Lovely venue and grounds, also lead an orienteering activity on the permanent course around site. Food plentiful and pleasant. Accommodation basic but good. Nice space. (October 2022 - Secondary School)




(October 2022 - Primary School)




(October 2022 - Secondary School)




(September 2022 - Primary School)




Fantastic visit where children gain great insight into life during WWII (July 2022 - Primary School)




(July 2022 - Primary School)




(July 2022 - Secondary School)




(July 2022 - Primary School)




(June 2022 - Primary School)




(May 2022 - Primary School)




(May 2022 - Primary School)




This visit was well-matched to our topic and helped to develop skills across the curriculum. The day was well-organised and had a good pace. (May 2022 - Primary School)




Great venue for our Bronze DofE overnight camping. Efficient booking system & good facilities. Have used many times before and will do again. (May 2022 - Secondary School)




(May 2022 - Primary School)




(May 2022 - Primary School)




(May 2022 - Primary School)




There is a variety of activities to choose from when planning your visit and the venue staff are ever so helpful to assist you when choosing the best activity for your visit. (May 2022 - Primary School)




(March 2022 - Secondary School)




Well organised, informative activities that kept the children engaged throughout the whole day. It was a very immersive experience and the leaders were great with the children. (March 2022 - Primary School)




(November 2021 - Primary School)




Good activities for the topic that were studying and the children were engaged and busy all day. The day was led by two very knowledgeable instructors and the children really enjoyed it. (November 2021 - Primary School)




Another great visit to the centre for our school. The children get so much from this visit and learn so much from the people at the centre. A wonderful experience and well-managed. (November 2021 - Primary School)




(November 2021 - Primary School)




Great venue & facilities for our group. (October 2021 - Secondary School)




Very professional. Safety procedures thorough. (September 2021 - Primary School)




(August 2021 - Secondary School)




(August 2021 - Primary School)




Staff are accommodating and the activity days work well with the children (June 2021 - Primary School)




(May 2021 - Primary School)




(March 2020 - Primary School)




(February 2020 - Secondary School)




Fantastically enthusiastic guides made for an informative and exciting day out. (February 2020 - Primary School)




The staff made it fun and easy for the children to remember the main events during ww2. (January 2020 - Primary School)




Always amazing! (January 2020 - Primary School)




Very organised, staff friendly and accommodating to a large group. Met all learning objectives for Year 2. (December 2019 - Primary School)




(December 2019 - Primary School)




The trip was fun and educational. So many activities were planned to give the children a range of experiences of Celtic life. (December 2019 - Primary School)




Excellent, very well staffed and organised, secure site and incredible food! (November 2019 - Primary School)




I didn't attend this trip but the children enjoyed a lovely day there. (November 2019 - Primary School)




(November 2019 - Primary School)




So well looked after by the staff Group leaders are helpful and flexible (October 2019 - Primary School)




Provision of food and activities was very good as usual (October 2019 - Primary School)




Disappointed by the service received by Beaumanor Hall (October 2019 - Secondary School)




The activities were planned and executed so well, and the staff were both professional and caring towards the students. The days went smoothly and the students really enjoyed themselves. (October 2019 - Secondary School)




(October 2019 - Primary School)




Great. Will return. (September 2019 - Primary School)




(August 2019 - Primary School)




(August 2019 - Primary School)




well led (July 2019 - Secondary School)




(June 2019 - Primary School)




(June 2019 - Secondary School)




(May 2019 - Secondary School)




(May 2019 - Primary School)




Excellent location & facilities. (May 2019 - Secondary School)




(May 2019 - Primary School)




A great trip and our children had a fantastic time. The staff were brilliant and the activities were just right for our Year 3 class. Thank you! (May 2019 - Primary School)




Excellent venue for activity, easy to get to, good base room, helpful staff. Dirty toilets and not enough when shared between three schools. (May 2019 - Primary School)




An excellent venue for a residential. (May 2019 - Primary School)




Our school has been visiting Beaumanor Hall on residential trips for over twenty years. We have always been and continue to be impressed by the fantastic staff and excellent facilities. Thanks for another great year! (May 2019 - Primary School)




Our school has been visiting Beaumanor Hall on residential trips for over twenty years. We have always been and continue to be impressed by the fantastic staff and excellent facilities. Thanks for another great year! (May 2019 - Primary School)




(April 2019 - Primary School)




Venue changed to Police HQ in Leicester (April 2019 - Secondary School)




Fabulous from start to finish! (April 2019 - Secondary School)




Fine but basic accommodation. Food provided by Send my Friend was good. (April 2019 - Secondary School)




Good value activity centre. (March 2019 - Primary School)




(February 2019 - Primary School)




(November 2018)




Excellent centre - Sue is always extremely helpful. (November 2018 - Primary School)




(November 2018 - Primary School)




It was a fabulous, well planned activity day which the children and staff thoroughly enjoyed. Lots of outdoor learning and experiences. (October 2018 - Primary School)




A first rate residential (October 2018 - Primary School)




(October 2018 - Primary School)




Super residential, great activities and facilities. (October 2018 - Primary School)




Excellent visit, as usual. Children gained a good understanding of WW2. (September 2018 - Primary School)




Excellent - it was an indoor activity but it met all the needs and the food was good quality and plentiful (September 2018 - Secondary School)




Good range of actvities. Centre staff well prepared and knowledgeable (July 2018 - Primary School)




(July 2018 - Primary School)




Beaumanor Hall is an excellent venue. The grounds are superb and all the facilities more than met our requirements for our residential. The Centre has a good range of adventurous and outdoor activities and challenges all of which are led by very competent and experienced instructors. (June 2018 - Primary School)




Brilliant facilities, services and activity leaders and support staff. (June 2018 - Primary School)




Excellent all round provision. So much space for the children and the staff are so helpful. (June 2018 - Primary School)




Excellent staff. They worked well with pupils and our staff. Food was superb. Activities were well suited to the pupils. Tented accommodation was excellent...brand new tents. (June 2018 - Primary School)




Great staff and very safe provider (June 2018 - Primary School)




(June 2018 - Secondary School)




the activities still need a bit of adapating to meet the needs of our students with severe and profound disabilities but all the staff very willing and helpful and the students had some amazing experiences (May 2018)




The trip was very well organised, the staff were were very flexible. We had a wonderful time as always. (May 2018 - Primary School)




(May 2018 - Secondary School)




Staff were very helpful and well organised. The activities were well ran and kept the children in engaged. (May 2018 - Primary School)




(April 2018 - Primary School)




The facilities and staff at Beaumanor Hall are first rate and excellent value for money. Our school has been coming here for years and we never fail to have a fantastic time. Looking forward to coming back in 2019! (April 2018 - Primary School)




The facilities and staff at Beaumanor Hall are first rate and excellent value for money. Our school has been coming here for years and we never fail to have a fantastic time. Looking forward to coming back in 2019! (April 2018 - Primary School)




(April 2018 - Primary School)




(April 2018 - Primary School)




(March 2018 - Primary School)




The children had an amazing time looking at the life of a Victorian. (March 2018 - Primary School)




(March 2018 - Primary School)




(March 2018 - Primary School)




(February 2018 - Primary School)




Excellent day that really encouraged the pupils to work collaboratively. Staff were brilliant throughout. (January 2018 - Primary School)




Beaumanor Hall catered very well for the pupils of BFPS. The setting was suitable for the event, activities were suitable for all abilities and the staff were well organised and had a good knowledge and understanding of the Victorian period. (December 2017 - Primary School)




Leicestershire's best kept secret, come & explore this amazing venue

Description

Beaumanor Activities is an Outdoor Education Centre like no other.

Operating from a majestic Victorian Manor House in the Leicestershire countryside. We offer activities for everyone. We work with schools both locally, around Leicestershire, and nationally offering both day visits and residential stays. Programmes have been created to link in with many stages of the National Curriculum from EYFS to Key stage 3 and beyond regularly working with Universities and trainee teacher programmes and youth groups. We have residential accommodation for up to 120 guest in buildings and and additional 60-80 in a tented village during the summer.

We have two sides to our centre. There is the side of 'Traditional' Outdoor Adventurous Activities that many may be familiar with and then we have the side we term Explorations.

Outdoor Adventurous Activities:
We are fortunate to have some amazing resources onsite and in the local area.
Activities we deliver on this side include:
Climbing & Abseiling - this is delivered over three climbing walls on site, in addition we also have a mobile climbing was so can come to you if you cannot get to us.
High Ropes - Aerial Trekking / Quick Flight / 150m Zip Wire / Vertical Challenge / Leap of Faith / Postman's Walk / Crate Staking / High All Aboard.
Canoeing & Kayaking - We are ideally placed near the River Soar & Grand Union Canal and have access to a lovely 3mile paddling loop following the canal and back waters. an alternative to this would be on a local enclosed body of water in Watermead County Park.
Archery - We have two ranges. one outdoors and one indoors.
Survival sessions in our woodlands
Bridge building activities across our stream
Land Buggies - A land based version of raft building on the main field without the risk of getting wet.
Team Building and Team Challenges.
Orienteering - on and off site courses and training available
The list does continue but this gives you the idea...

Explorations:
We look into the history of the buildings at the site and the stories of the local area.
We have themed activity days for many topics in the national curriculum. Full list further down the page.
We pride ourselves on delivering high quality hands on education out of the classroom. As a visitor you are transported through time and our instructing team working with will you lead you through the day as an interesting character from your chosen programme.

Topics covered are:
Iron Age Celts
Vikings
Robin Hood
Pirates
Victorians
World War II
Nature & Environment
Gruffalo
Super Senses

The team delivering all of the amazing programmes at Beaumanor, both Outdoor and Explorations, as so passionate about what they do and have many many years experience of doing so. In our staff team we have over 400 years experience of working in education across schools and the outdoor industry. if you choose to come to Beaumanor you will be in safe hands.

For more information please contact us and we can help to put your programme together.

Contact

Beaumanor Outdoor Learning Centre
Beaumanor Hall Leicestershire County Council
Beaumanor Drive
Loughborough
Leicestershire
LE12 8TX
LOtC

Reviews

The following reviews have been added by visit leaders using the EVOLVE system.
Overview
4.8
139 reviews


Excellent
 
84%

Very Good
 
12%

Average
 
3%

Poor
 
0%

Awful
 
1%

June 2024 - Primary School




May 2024 - Primary School
A wide variety of learning opportunities on offer here.



May 2024
Tent accommodation was very cold in the evening. Pupils sleep was effected. Food was of a poor quality - this has been fed back to the centre. The activities were good and the team leaders were brilliant with the pupils but there were big gaps in-between them. Food allergy provision was poor and a pupil with a sesame allergy was given a sesame bun - thankfully a member of staff spotted this immediately.



April 2024 - Primary School




February 2024 - Primary School




January 2024 - Primary School
Would be a 5 star review but for the accommodation. Absolutely fantastic activities, food and instructors. Cannot fault any of these. A real shame that the accommodation is in such desperate need of attention.The bathrooms are not really up to the job of the quantity of children, and some room dividers would go a long way to help the children to sleep.



January 2024




December 2023 - Primary School




December 2023 - Primary School




December 2023 - Primary School




November 2023 - Primary School




October 2023 - Primary School
Accommodation, location, outdoor space, adventurous activities, food, skill of instructors, cost; all make this a very worthwhile venue that we would be happy to recommend.



October 2023 - Primary School
We had a fantastic trip as always!



September 2023 - Secondary School




July 2023 - Primary School




June 2023 - Primary School




June 2023 - Primary School
The venue provides wonderful experiences allowing the children to engage with history first hand. The staff are knowledgeable, friendly and helpful.



June 2023




June 2023 - Secondary School




June 2023 - Primary School




May 2023 - Primary School




May 2023 - Primary School & Secondary School




May 2023 - Primary School
The outdoor setting and activities including off-site canoeing offered give children 5-11 years some great opportunities outdoors and a chance to learn new skills.



May 2023 - Primary School




May 2023 - Secondary School




April 2023 - Primary School
Amazing day with well thought out activities for the age range



April 2023 - Primary School
This was a thoroughly enjoyable day that enabled all pupils to fully engage in the thoughts and ideas of what life was like as a Victorian child. The children fully enjoyed this trip and all children took their experiences and used it back into the classroom.



April 2023 - Primary School




April 2023 - Primary School




March 2023 - Primary School




March 2023 - Primary School
A fantastic trip wt brilliant outcomes for the children. They were busy with multiple varied activities and enjoyed the food and accomodation. The venue is beautiful and outdoor space exceptional.



March 2023 - Secondary School




March 2023 - Primary School




January 2023 - Primary School
RESIDENTIAL



January 2023 - Primary School




December 2022 - Primary School




December 2022 - Primary School




November 2022 - Primary School




November 2022 - Primary School




November 2022 - Primary School




October 2022 - Secondary School
Lovely venue and grounds, also lead an orienteering activity on the permanent course around site. Food plentiful and pleasant. Accommodation basic but good. Nice space.



October 2022 - Primary School




October 2022 - Secondary School




September 2022 - Primary School




July 2022 - Primary School
Fantastic visit where children gain great insight into life during WWII



July 2022 - Primary School




July 2022 - Secondary School




July 2022 - Primary School




June 2022 - Primary School




May 2022 - Primary School




May 2022 - Primary School




May 2022 - Primary School
This visit was well-matched to our topic and helped to develop skills across the curriculum. The day was well-organised and had a good pace.



May 2022 - Secondary School
Great venue for our Bronze DofE overnight camping. Efficient booking system & good facilities. Have used many times before and will do again.



May 2022 - Primary School




May 2022 - Primary School




May 2022 - Primary School




May 2022 - Primary School
There is a variety of activities to choose from when planning your visit and the venue staff are ever so helpful to assist you when choosing the best activity for your visit.



March 2022 - Secondary School




March 2022 - Primary School
Well organised, informative activities that kept the children engaged throughout the whole day. It was a very immersive experience and the leaders were great with the children.



November 2021 - Primary School




November 2021 - Primary School
Good activities for the topic that were studying and the children were engaged and busy all day. The day was led by two very knowledgeable instructors and the children really enjoyed it.



November 2021 - Primary School
Another great visit to the centre for our school. The children get so much from this visit and learn so much from the people at the centre. A wonderful experience and well-managed.



November 2021 - Primary School




October 2021 - Secondary School
Great venue & facilities for our group.



September 2021 - Primary School
Very professional. Safety procedures thorough.



August 2021 - Secondary School




August 2021 - Primary School




June 2021 - Primary School
Staff are accommodating and the activity days work well with the children



May 2021 - Primary School




March 2020 - Primary School




February 2020 - Secondary School




February 2020 - Primary School
Fantastically enthusiastic guides made for an informative and exciting day out.



January 2020 - Primary School
The staff made it fun and easy for the children to remember the main events during ww2.



January 2020 - Primary School
Always amazing!



December 2019 - Primary School
Very organised, staff friendly and accommodating to a large group. Met all learning objectives for Year 2.



December 2019 - Primary School




December 2019 - Primary School
The trip was fun and educational. So many activities were planned to give the children a range of experiences of Celtic life.



November 2019 - Primary School
Excellent, very well staffed and organised, secure site and incredible food!



November 2019 - Primary School
I didn't attend this trip but the children enjoyed a lovely day there.



November 2019 - Primary School




October 2019 - Primary School
So well looked after by the staff Group leaders are helpful and flexible



October 2019 - Primary School
Provision of food and activities was very good as usual



October 2019 - Secondary School
Disappointed by the service received by Beaumanor Hall



October 2019 - Secondary School
The activities were planned and executed so well, and the staff were both professional and caring towards the students. The days went smoothly and the students really enjoyed themselves.



October 2019 - Primary School




September 2019 - Primary School
Great. Will return.



August 2019 - Primary School




August 2019 - Primary School




July 2019 - Secondary School
well led



June 2019 - Primary School




June 2019 - Secondary School




May 2019 - Secondary School




May 2019 - Primary School




May 2019 - Secondary School
Excellent location & facilities.



May 2019 - Primary School




May 2019 - Primary School
A great trip and our children had a fantastic time. The staff were brilliant and the activities were just right for our Year 3 class. Thank you!



May 2019 - Primary School
Excellent venue for activity, easy to get to, good base room, helpful staff. Dirty toilets and not enough when shared between three schools.



May 2019 - Primary School
An excellent venue for a residential.



May 2019 - Primary School
Our school has been visiting Beaumanor Hall on residential trips for over twenty years. We have always been and continue to be impressed by the fantastic staff and excellent facilities. Thanks for another great year!



May 2019 - Primary School
Our school has been visiting Beaumanor Hall on residential trips for over twenty years. We have always been and continue to be impressed by the fantastic staff and excellent facilities. Thanks for another great year!



April 2019 - Primary School




April 2019 - Secondary School
Venue changed to Police HQ in Leicester



April 2019 - Secondary School
Fabulous from start to finish!



April 2019 - Secondary School
Fine but basic accommodation. Food provided by Send my Friend was good.



March 2019 - Primary School
Good value activity centre.



February 2019 - Primary School




November 2018




November 2018 - Primary School
Excellent centre - Sue is always extremely helpful.



November 2018 - Primary School




October 2018 - Primary School
It was a fabulous, well planned activity day which the children and staff thoroughly enjoyed. Lots of outdoor learning and experiences.



October 2018 - Primary School
A first rate residential



October 2018 - Primary School




October 2018 - Primary School
Super residential, great activities and facilities.



September 2018 - Primary School
Excellent visit, as usual. Children gained a good understanding of WW2.



September 2018 - Secondary School
Excellent - it was an indoor activity but it met all the needs and the food was good quality and plentiful



July 2018 - Primary School
Good range of actvities. Centre staff well prepared and knowledgeable



July 2018 - Primary School




June 2018 - Primary School
Beaumanor Hall is an excellent venue. The grounds are superb and all the facilities more than met our requirements for our residential. The Centre has a good range of adventurous and outdoor activities and challenges all of which are led by very competent and experienced instructors.



June 2018 - Primary School
Brilliant facilities, services and activity leaders and support staff.



June 2018 - Primary School
Excellent all round provision. So much space for the children and the staff are so helpful.



June 2018 - Primary School
Excellent staff. They worked well with pupils and our staff. Food was superb. Activities were well suited to the pupils. Tented accommodation was excellent...brand new tents.



June 2018 - Primary School
Great staff and very safe provider



June 2018 - Secondary School




May 2018
the activities still need a bit of adapating to meet the needs of our students with severe and profound disabilities but all the staff very willing and helpful and the students had some amazing experiences



May 2018 - Primary School
The trip was very well organised, the staff were were very flexible. We had a wonderful time as always.



May 2018 - Secondary School




May 2018 - Primary School
Staff were very helpful and well organised. The activities were well ran and kept the children in engaged.



April 2018 - Primary School




April 2018 - Primary School
The facilities and staff at Beaumanor Hall are first rate and excellent value for money. Our school has been coming here for years and we never fail to have a fantastic time. Looking forward to coming back in 2019!



April 2018 - Primary School
The facilities and staff at Beaumanor Hall are first rate and excellent value for money. Our school has been coming here for years and we never fail to have a fantastic time. Looking forward to coming back in 2019!



April 2018 - Primary School




April 2018 - Primary School




March 2018 - Primary School




March 2018 - Primary School
The children had an amazing time looking at the life of a Victorian.



March 2018 - Primary School




March 2018 - Primary School




February 2018 - Primary School




January 2018 - Primary School
Excellent day that really encouraged the pupils to work collaboratively. Staff were brilliant throughout.



December 2017 - Primary School
Beaumanor Hall catered very well for the pupils of BFPS. The setting was suitable for the event, activities were suitable for all abilities and the staff were well organised and had a good knowledge and understanding of the Victorian period.