View listings nearby

NST Travel Group Ltd


NST are the UK's leading school trip provider, est 1967

Description

NST are the UK's leading school trip provider with over 45 years of school group travel experience and knowledge. NST will arrange your transport, accommodation, insurance and plan your daily itinerary as well as booking all your visits, excursions and local guides.

We provide a personal, tailor-made service matched to your learning objectives.

Our expertly planned tours cover many curriculum subjects in a wide range of destinations worldwide, and are designed to support teachers in getting the very most out of their time away.

Our tour programmes cover:
Art & Design, Business Studies, Classics & Ancient History, Concert Tours, English, Drama & Performing Arts, Maths, Media & Film, Modern Foreign Languages, Geography, Geology & Environmental, History, Psychology & Sociology, Religious Studies, Science and Worldwide Educational Experiences.

Pioneers in the management of safety on school trips, NST’s externally verified Safety Management System offers the reassurance that is of utmost importance to both teachers and parents. Knowledgeable Tour Consultants offer a dedicated service and unrivalled destination knowledge, making sure tour plans run smoothly from start to finish.

Other relevant trading association membership: ABTA, CAA, IATA.
ABTA and ATOL Bonded.


Reviews

The following reviews have been added by visit leaders using the EVOLVE system.
Overview
4.5
141 reviews


Excellent
 
63%

Very Good
 
33%

Average
 
3%

Poor
 
0%

Awful
 
1%

Most things were very well organised and a lot of support was given before and throughout the trip, especially in dealing with last-minute changes (due to the demonstrations taking place in the city). The hotel, however, was not suitable for children as the windows had no safety catches. Disappointing that they thought this would be safe but they did ensure that we were moved to a much better hotel the following day. The second hotel they provided us with was much more secure and safety was greatly improved. Staff were very helpful in dealing with any problems/ questions that arose during the trip. Due to the demonstrations in the city, our itinerery had to be changed the day we were travelling to France. NST kindly covered the cost of the Cité des Sciences, which had not previously been on our itinerary, so that students would be safe indoors. Students enjoyed all activities. (January 2019 - Secondary - Post No: 8770 )




The Staff member said that it was not as described. (January 2019 - Secondary - Post No: 8764 )
Provider Response: Thank you for taking the time to provide feedback, to allow me to address your concerns please contact me directly at feedback@nstgroup.co.uk. Kind regards Alison



Always helpful staff. Night managers introduce themselves in morning and evening. Staff immediately cleared up after one of the group was sick in their room. wide choice of food. Very accommodating. (January 2019 - Secondary - Post No: 8709 )




Excellent provider (December 2018 - Secondary - Post No: 8629 )




Excellent provider - very organised, incredibly efficient, and very easy to work with to create a great itinerary for students! (December 2018 - Secondary - Post No: 8611 )




Very good at organising our itinerary and ensuring that all activities are paid for in advance of the visit, so that we have minimal paperwork and stress whilst abroad. (December 2018 - Secondary - Post No: 8604 )




(December 2018 - Secondary - Post No: 8564 )




(December 2018 - Secondary - Post No: 8563 )




(December 2018 - Secondary - Post No: 8421 )




NST have been excellent and worked closely to our requirements (December 2018 - Secondary - Post No: 8249 )




Well organised. We knew all of the details in plenty of time. Good choice of itinerary and accommodation. Chateau staff were excellent (November 2018 - Secondary - Post No: 8214 )




Amazing trip. Very well organised and strategically planned (November 2018 - Secondary - Post No: 8189 )




(November 2018 - Secondary - Post No: 8127 )




Very professional and quick to respond to enquiries. (November 2018 - Secondary - Post No: 8111 )




(November 2018 - Secondary - Post No: 8037 )




(November 2018 - Secondary - Post No: 7796 )




(November 2018 - Primary - Post No: 7775 )




Excellent provider - really helpful. Organised lots of excursions for us (November 2018 - Secondary - Post No: 7764 )




(November 2018 - Secondary - Post No: 7505 )




Good organization and excellent telephone and email support during the trip. (November 2018 - Secondary - Post No: 7418 )




Only one issue with the paperwork that did not match itinerary - but no big problems. All organised without hitch. (October 2018 - Secondary - Post No: 7315 )




(October 2018 - Secondary - Post No: 7147 )




(October 2018 - Secondary - Post No: 6899 )




They were very helpful and worked with me to create a program specific to our group. Although they organised the paperwork, I was still able to make changes and stay in control. (October 2018 - Secondary - Post No: 6886 )




Very thorough and professional (October 2018 - Secondary - Post No: 6834 )




(October 2018 - Secondary - Post No: 6779 )




Nst provide an excellent structure on which to hang your visit. The communication is really good and also the support and willingness to make last minute changes to accommodate additional children. All activities provided have been really good quality this year (October 2018 - Primary - Post No: 6660 )




Excellent. (September 2018 - Secondary - Post No: 6467 )




(September 2018 - Secondary - Post No: 6449 )




(September 2018 - Secondary - Post No: 6447 )




I would ideally give 4 1/2 stars! Our experience with NST was very positive and they helped us to organise all of the arrangements and even managed to sort any last minute changes. The trip was excellent and highly praised by pupils. We enjoyed having the flexibility to alter our itinerary in the initial stages. The accommodation was suitable for our group and all necessary services were provided. The only small inconveniences were that I was sent a cabin booking form and filled it out as required on My Tour Manager, but then because we took daytime ferries the form was not required (wasted over an hour!). The hostel did not have all of the exact rooms as available on the rooming form I was sent, but they did re-accommodate another guest so that we had enough rooms for all of our group. The bus drivers were excellent and very flexible to our group's needs. However, there were some moments where communication between NST and Parks hadn't been totally clear and the drivers were asking me odd questions about accommodation, meals, timings, etc. Nevertheless, we worked around these issues together. We are pleased with the outcome of the trip and have booked with NST again for a trip to Spain next year. (September 2018 - Secondary - Post No: 6314 )




(September 2018 - Secondary - Post No: 6300 )




(September 2018 - Secondary - Post No: 6299 )




Very helpful and useful. (September 2018 - Secondary - Post No: 6165 )




(September 2018 - Secondary - Post No: 6021 )




(September 2018 - Post No: 5946 )




(September 2018 - Primary - Post No: 5932 )




Excellent service provided (August 2018 - Secondary - Post No: 5912 )




(August 2018 - Secondary - Post No: 5904 )




Very efficient and very helpful. One of our activities had to be changed as the road to the mountains was shut due to roadworks. NST were helpful in finding us another activity which went well. They also refunded us the difference in cost between the 2 activities. (August 2018 - Secondary - Post No: 5829 )




Tour was successful. Must a few minor niggles - not enough time allowed for journey so missed our scheduled boat cruise (but transferred onto a later one) and issues with the language lesson. NST staff were very friendly and approachable, Coach drivers were great. (August 2018 - Secondary - Post No: 5812 )




Enjoyable trip for everybody and mostly ran smoothly. Just a few small niggles. Coach drivers were very friendly and easy-going. (July 2018 - Secondary - Post No: 5790 )




Travel, itinerary and accommodation all efficiently arranged. (July 2018 - Secondary - Post No: 5656 )




efficient, good communication (July 2018 - Secondary - Post No: 5622 )




NST make the trip run smoothly for staff. (July 2018 - Secondary - Post No: 5611 )




We had a few organisational mishaps some NST some out of their control however overall the trip was a success with a number of elements available through NST which were highly successful (July 2018 - Secondary - Post No: 5605 )




NST - quite helpful in preparation of the trip, although there is a big increase in price each year. Once in Barcelona the Rep from NST (New Wave) is not really helpful and we could manage without. (July 2018 - Secondary - Post No: 5543 )




(July 2018 - Secondary - Post No: 5536 )




(July 2018 - Secondary - Post No: 5525 )




NST were always quick to respond and if anything needed changing, they did it efficiently. The trip was well organised and I would use the company again. (July 2018 - Secondary - Post No: 5498 )




(July 2018 - Secondary - Post No: 5457 )




Overall, very responsive and helpful. (July 2018 - Secondary - Post No: 5413 )




(July 2018 - Primary - Post No: 5347 )




The NST tour guide was fantastic in terms of support. She was there every step of the way to ensure our tour was the best it could be. Helpful, amenable and knowledgeable. (July 2018 - Secondary - Post No: 5316 )




INITIALLY NST HAD A PROBLEM WITH OUR ACCOMM, THIS DID ACTUALLY COME GOOD AS THE NEW ACCOM WAS JUST PURELY FOR OUR GROUP & A SECURE PROPERTY. (July 2018 - Secondary - Post No: 5087 )




(July 2018 - Secondary - Post No: 5059 )




Reliable, available for assistance, flexible. (July 2018 - Secondary - Post No: 5028 )




Very helpful company. Always easy to contact and willing to help with every stage of the planning. Provided a rep in the city to help with any issues while we were away. (July 2018 - Secondary - Post No: 4971 )




(June 2018 - Secondary - Post No: 4876 )




(June 2018 - Secondary - Post No: 4481 )




(June 2018 - Secondary - Post No: 4106 )




(June 2018 - Secondary - Post No: 3929 )




(June 2018 - Secondary - Post No: 3928 )




(June 2018 - Secondary - Post No: 3903 )




Solid support, makes managing a trip like this less daunting (June 2018 - Post No: 3818 )




(June 2018 - Secondary - Post No: 3747 )




(May 2018 - Secondary - Post No: 3703 )




The tour company were very organised and administratively made the whole process easy to manage. NST listened to our needs and put together a suitable programme which was enjoyed by students and staff. (May 2018 - Secondary - Post No: 3579 )




(May 2018 - Secondary - Post No: 3546 )




(May 2018 - Primary - Post No: 3543 )




Fantastic and well organised trip! (May 2018 - Secondary - Post No: 3430 )




(May 2018 - Secondary - Post No: 3149 )




Well organised trip with good pack and the capacity to adapt to our specific wishes like the Baseball game. (May 2018 - Secondary - Post No: 3120 )




(May 2018 - Secondary - Post No: 3100 )




(May 2018 - Secondary - Post No: 2982 )




(April 2018 - Secondary - Post No: 2938 )




Some planning issues - i.e. agent said that an item had been included in cost and then said that it wasn't. In addition, when we arrived at Disney we had the wrong tickets and had to negotiate hard to get these corrected. NST have sent us money and gift card as compensation. The latter will reduce a small amount of the overall trip cost next year. (April 2018 - Secondary - Post No: 2837 )




(April 2018 - Secondary - Post No: 2830 )




(April 2018 - Secondary - Post No: 2828 )




(April 2018 - Secondary - Post No: 2803 )




(April 2018 - Secondary - Post No: 2692 )




I have used them for years and they know our groups' needs very well. (April 2018 - Post No: 2580 )




(April 2018 - Secondary - Post No: 2567 )




(April 2018 - Secondary - Post No: 2566 )




(April 2018 - Secondary - Post No: 2517 )




(April 2018 - Secondary - Post No: 2497 )




(April 2018 - Secondary - Post No: 2447 )




(April 2018 - Secondary - Post No: 2441 )




The travel company were helpful and kept good communication throughout the planning process as well as whilst on the trip. (April 2018 - Secondary - Post No: 2434 )




The travel company were helpful and kept good communication throughout the planning process as well as whilst on the trip. (April 2018 - Secondary - Post No: 2433 )




(April 2018 - Secondary - Post No: 2422 )




(April 2018 - Secondary - Post No: 2412 )




(April 2018 - Secondary - Post No: 2406 )




(April 2018 - Primary - Post No: 2391 )




Great- very professional (April 2018 - Secondary - Post No: 2386 )




First class service, during the planning stages and throughout the visit. Would definitely recommend and use again. (April 2018 - Secondary - Post No: 2385 )




The trip was well organised with a contact on the ground who was extremely helpful. The accommodation was good and most arranged visits and activities went to plan. (April 2018 - Secondary - Post No: 2367 )




Very efficient; good communication (April 2018 - Primary - Post No: 2271 )




The trip was organised perfectly and all aspects ran smoothly (March 2018 - Secondary - Post No: 2234 )




The trip was organised perfectly and all aspects ran smoothly (March 2018 - Secondary - Post No: 2233 )




The trip was well organised on the part of NST leading to it running smoothly. I was very well supported during the planning process and any queries were dealt with quickly and efficiently. (March 2018 - Secondary - Post No: 2129 )




(March 2018 - Secondary - Post No: 2108 )




Absolutely excellent! Extremely supportive throughout the planning process and whilst on the trip. Excellent communication from on tour contact and from contacts back in the UK. There was some heavy snow on our last day, NST kept us informed of flight status and had plans in place for us in case we were not able to depart. They were fantastic throughout. (March 2018 - Secondary - Post No: 1996 )




The planning of this visit was made considerable easier since NST has developed their on line system for recording details. Staff were very helpful and speedy in their responses to me. The rep there aimed to adapt the itinerary to my requirements throughout. (March 2018 - Secondary - Post No: 1988 )




NST were helpful as per usual. Only complaint was that I had to personally pay for our entry into the Santiago Bernabéu due to admin issues on their side. However, they have promised to reimburse asap. Everything else was well planned and went accordingly, perhaps even better than the previous year. (March 2018 - Secondary - Post No: 1703 )




Very helpful and efficient. Good value for money. (March 2018 - Secondary - Post No: 1679 )




(March 2018 - Secondary - Post No: 1661 )




(March 2018 - Primary - Post No: 1644 )




Excellent travel company and communication (March 2018 - Secondary - Post No: 1574 )




Trip organisation was very good, excellent customer service - have worked with NST for a number of years and will continue to do so. They respect our professionalism and experience, and fill in all the behind the scenes bits to enable us to do our job and look after the kids. (March 2018 - Secondary - Post No: 1561 )




Fantastic support and organisation (March 2018 - Secondary - Post No: 1521 )




(March 2018 - Secondary - Post No: 1514 )




(March 2018 - Secondary - Post No: 1506 )




(February 2018 - Secondary - Post No: 1473 )




Very supportive when we found ourselves in difficulties in Prague. (February 2018 - Secondary - Post No: 1458 )




Excellent to work with. Very quick to respond to requests. (February 2018 - Secondary - Post No: 1405 )




(February 2018 - Secondary - Post No: 1373 )




Good organization overall (February 2018 - Secondary - Post No: 1336 )




(February 2018 - Secondary - Post No: 1318 )




(February 2018 - Secondary - Post No: 1308 )




(February 2018 - Secondary - Post No: 1279 )




(February 2018 - Primary - Post No: 1271 )




Aside from one incident where we were sent to the wrong branch of the restaurant, the rest of the itinerary was extremely well-organised. Students were happy and enjoyed it, good feedback from parents. (February 2018 - Secondary - Post No: 1248 )




Was quite expensive, but they were very organised A lot of hidden costs, which was difficult. (February 2018 - Secondary - Post No: 1243 )




(February 2018 - Secondary - Post No: 1225 )




(February 2018 - Secondary - Post No: 1153 )




Very happy with the service we received from NST, we had the right amount of freedom to explore whilst covering the sites we wanted to visit. (February 2018 - Secondary - Post No: 1008 )




Excellent Trip Issues with timing and Bus size, dealt with. (January 2018 - Secondary - Post No: 864 )




The company were brilliant in terms of organisation and support prior to the trip, they dealt with my feedback quickly on return- although I haven't heard back about the issues we had at the hotel which is a shame as otherwise they were great. (January 2018 - Secondary - Post No: 787 )




Outstanding experience had by our students. NST were just brilliant to work with and made everything so much easier than trying to organise everything separately. (January 2018 - Secondary - Post No: 734 )




(January 2018 - Secondary - Post No: 677 )




(January 2018 - Secondary - Post No: 676 )




(January 2018 - Secondary - Post No: 559 )




Helpful and flexible. Good value for money. Lots of support. (January 2018 - Secondary - Post No: 423 )




The Cardiff trip was excellent. Fun activities that run very well. (December 2017 - Primary - Post No: 333 )




Organised, excellent communications, efficient and superb itinerary and value for money. (December 2017 - Secondary - Post No: 325 )




The agent, Linda was prompt, thorough and utterly helpful in each and every response to my requests and questions. I am very grateful for the support and guidance NST provided. We had several changes to make in the last few days of the trip as pupils opted out of the trip. Linda was accommodating all of our requests and changes. I was happy with the itineray and suggestions. The choice of accommodation and coach company on our behalf were perfect for us. NST understood our requirements and provided a good package. (December 2017 - Secondary - Post No: 303 )




(December 2017 - Secondary - Post No: 252 )




Received a fully documented pack before travelling, which contained everything. There were a few hiccups regarding the booking of the meals, but any issues were resolved swiftly. (December 2017 - Secondary - Post No: 235 )




(December 2017 - Primary - Post No: 220 )




(December 2017 - Secondary - Post No: 202 )




NST are the UK's leading school trip provider, est 1967

Description

NST are the UK's leading school trip provider with over 45 years of school group travel experience and knowledge. NST will arrange your transport, accommodation, insurance and plan your daily itinerary as well as booking all your visits, excursions and local guides.

We provide a personal, tailor-made service matched to your learning objectives.

Our expertly planned tours cover many curriculum subjects in a wide range of destinations worldwide, and are designed to support teachers in getting the very most out of their time away.

Our tour programmes cover:
Art & Design, Business Studies, Classics & Ancient History, Concert Tours, English, Drama & Performing Arts, Maths, Media & Film, Modern Foreign Languages, Geography, Geology & Environmental, History, Psychology & Sociology, Religious Studies, Science and Worldwide Educational Experiences.

Pioneers in the management of safety on school trips, NST’s externally verified Safety Management System offers the reassurance that is of utmost importance to both teachers and parents. Knowledgeable Tour Consultants offer a dedicated service and unrivalled destination knowledge, making sure tour plans run smoothly from start to finish.

Other relevant trading association membership: ABTA, CAA, IATA.
ABTA and ATOL Bonded.