Glo-Ed | | As the trip leader I felt supported throughout the trip by Glo-Ed. On the first day one of the instructors phoned in sick and because of this we were down to three instructors. On the second day we were told that would would be down to three instructors for the entire week. Glo-Ed contacted the ski school and ensured that we did get our full quota of instructors for the end of the week. Whilst away we had a student air lifted to hospital and Glo-Ed were always on hand to support us and give us advice.
Before the trip Glo-Ed were very supportive in ensuring that the trip was correctly and thoroughly organised so that our pupil with Dwarfism was catered for and that all our students with dietary requirements were provided with appropriate meals. | 09 March 2020 |
European Heritage Tours | | The driver was accommodating throughout, flexible. He took us to see the Eiffel tower Thursday night as we had missed the boat ride. Pupils had a chance to take pictures. Company very helpful and supportive during the organisation and running of the trip. | 09 March 2020 |
Interski | | Interski have been an outstanding snow sports provider again. A very successful trip. | 09 March 2020 |
WST Travel Ltd | | Really helpful with quick communication. The information pack and zoopla app were really helpful. We required some quite detailed information regarding a risk assessment and they couldn't have been more helpful with this. | 09 March 2020 |
Imperial War Museum London | | | 09 March 2020 |
Time and Tide Museum of Great Yarmouth Life | | Amazing day! Very informative and interesting | 09 March 2020 |
YHA Holmbury | | excellent facility and great location | 09 March 2020 |
Wilverley Scout Campsite | | fantastic
great facilities and location | 09 March 2020 |
NST Travel Group | | Excellent service provided. | 09 March 2020 |
Surrey Sports Park | | Would have been better if coach / minibus car park was more clearly labelled / directed. Also if there weren't lots of cars parked in the minibus bays. | 09 March 2020 |
Ragged School Museum | | Excellent experience for the children. Great opportunity to learn about the life of a Victorian school child. | 09 March 2020 |
Gressenhall Farm and Workhouse | | Great day, children all thoroughly enjoyed the 4 activities. They were well planned and delivered. | 09 March 2020 |
Rochester Cathedral Education Centre | | Brilliant facility to take our pupils to | 09 March 2020 |
Rochester Cathedral Education Centre | | Brilliant facility to take our younger children to | 09 March 2020 |
Rochester Cathedral Education Centre | | Brilliant facility to be able to take pupils to | 09 March 2020 |
Wingham Wildlife Park, Canterbury | | Brilliant day out for our KS1 pupils | 09 March 2020 |
Dover Castle | | Brillliant day out for our pupils | 09 March 2020 |
Eureka | | The venue was very good and had lots of good provision for primary-aged children. I felt however that the venue was perhaps pitched a little too old for the nursery class. | 09 March 2020 |
Lichfield Cathedral | | | 09 March 2020 |
Natural History Museum | | | 09 March 2020 |
Techniquest | | Great, informative session. | 09 March 2020 |
HTS Total Ski | | | 09 March 2020 |
Leeson House Field Studies Centre | | | 09 March 2020 |
Gibside Stables Learning and Discovery Centre | | Lovely staff - great Christmas activities | 09 March 2020 |
Hamsterley Forest Visitor Centre | | Very helpful when we went into buy a UV pen. | 09 March 2020 |
JCA Condover Hall | | The pupils accomodation was looking quite tired | 09 March 2020 |
Etihad Stadium | | | 09 March 2020 |
JCA Condover Hall | | | 09 March 2020 |
Kingswood Peak Venture | | Excellent activities, brilliant staff, poor quality drying room. | 09 March 2020 |
JCA Condover Hall | | I was impressed by the venue and the activities on offer. | 09 March 2020 |
Warwick Castle | | | 09 March 2020 |
Calshot Activities Centre | | | 09 March 2020 |
Oldham Coliseum | | Vert attentive staff who looked after us | 09 March 2020 |
Durham University Special Collections | | Excellent. | 09 March 2020 |
Centre for LIFE | | | 09 March 2020 |
Ponds Forge | | | 09 March 2020 |
Ponds Forge | | | 09 March 2020 |
Poole Museum | | A very successful trip | 09 March 2020 |
University of Leicester Botanic Garden | | Children gained a lot from the experience, the venue and those who helped to run the event were fantastic and accommodating for all pupils | 09 March 2020 |
Holkham Enterprises | | Fantastic venue with great views and the children love coming here. | 09 March 2020 |
North of England Zoological Society - Chester Zoo | | | 09 March 2020 |
UK Parliament Education Centre | | | 09 March 2020 |
JCA Condover Hall | | | 09 March 2020 |
Halsbury Travel Ltd | | This is the second time I have used Halsbury and I was, once again, really pleased with the promptness with which emails were replied to, queries were dealt with and the almost instant feedback requested from Bev, which to me shows a very high level of customer service.
This was my first trip to France at my current school, as well as the first ever residential trip where I have been the group leader, so there were a few things that I will know better next time, and which I also wanted to feed back to you and pass on to the hotels
Food / dietary requirements.
Breakfasts and packed lunches were all good, especially at the Ibis and from Flunch.
I understand that there are cultural differences between the UK and France. As my mother is vegetarian, I should perhaps also have been better prepared for the French perception that vegetarians eat fish. I actually had to say to the hotel staff: “Le poisson est mort!”
This was only a problem at the Campanile in Amiens where the Ibis Budget sent us for dinner and where an alternative wasn’t offered when the girls explained that vegetarians don’t eat fish.
In future, when catering for British parties, the hotel really need to bear in mind that in the UK, vegetarians eat neither meat or fish.
Les Pelouses offered an omelette to the vegetarians as a main course, which was fine. They (and some of the staff) were less impressed that the starter for them was simply a chopped tomato with dressing. To be honest, I have seen this offered as a “salad” in Spain, too, but once again I think there was some cultural misunderstanding here, and I think maybe some rocket or eggs might have made it look a bit more appetising to a picky 12 year-old!
The MAJOR problem with the food at Les Pelouses was that at least three people found human hairs in their main course. I wasn’t really sure how to deal with this. The first two I didn’t actually see myself and thought it may have been a mistake. By the time a third hair was fished out, I had to go and tell the staff and, as the children had their phones at this point, and were very tired, this created hysteria amongst them which it took us a while to calm down.
Accommodation
The ibis in Amiens was very good indeed. Everyone was happy with it and we had plenty of time to settle in before dinner.
Check-in was smooth as I had emailed them our rooming requirements in advance.
They did send us to the nearby Campanile for dinner which it would have helped to know in advance.
Although the staff worked extraordinarily hard there, I would not recommended Les Pelouses to anyone.
In addition to the major issue with our meal, the hotel rooms were inconsistently-sized and some of the children really didn’t have enough space.
I actually checked Halsbury’s information about the hotel and it says in your info that the capacity is 69, with no more than four per room, which would explain why quite a few children had to use camp beds in the smaller rooms where there were five or six of them in there.
Obviously there were meant to be 83 of us staying in total.
Although we were late arriving, I would say that aiming to have dinner at 6.30pm after checking in at 6.15pm was unrealistic even if we had made it on time.
I had emailed the hotel in advance with our rooming requirements / names, but it would seem they did not receive it.
Visits / Transport
The driver was great. He arrived on time and allowed the children to eat on board. He also stopped off at some services for us at about 7.30am.
The Canadians at Vimy / Newfoundland were really helpful and gave us all a tour. We could have done with more scheduled time for this with our large group, though, as the tours were half an hour and we had to split the children into three groups.
Thiepval / Lochnager / Somme 1916 - fine
Le Fournil / Becasuc / Pain show - utterly brilliant!
The driver wasn’t able to park at the Ramparts coach park in Boulogne as neither he nor I could find it so we parked way down by the aquarium. This was a long walk back up to the old town for the boy on crutches.
I would rather take the ferry across the channel in future as, although it takes longer, the bus had no windows and we were unable to switch on the air conditioning whilst on Le Shuttle. It was like a sauna! At least on the ferry you can move around (and see the White Cliffs of Dover!) | 09 March 2020 |
Young Voices Concert | | Long day but very good and organised well | 08 March 2020 |
Time and Tide Museum of Great Yarmouth Life | | Pirate day was excellent. Well organised and children enjoyed all four sessions, especially the session with Captain Smyth. | 08 March 2020 |
Norwich Castle Museum and Art Gallery | | | 08 March 2020 |
Tile Barn Outdoor Centre | | | 08 March 2020 |
PGL Liddington | | Really good tournament and setting. Our team leader Ellie was fantastic! | 08 March 2020 |
Young Shakepseare Company | | Absolutely superb. High quality, interactive and a thoroughly enjoyable experience for everybody. Book well in advance. | 08 March 2020 |
Ancholme Leisure Centre | | | 08 March 2020 |
NST Travel Group | | Some items on the itinerary could have been better planned.
Food was poor quality and not traditional
| 08 March 2020 |
Normanby Hall Country Park | | | 08 March 2020 |
PGL Osmington Bay | | | 08 March 2020 |
Squirrelwood Equestrian Centre | | Riding has not commenced yet as it is an adventurous activity | 08 March 2020 |
Squirrelwood Equestrian Centre | | very helpful | 08 March 2020 |
Scout Adventures Hawkhirst | | Excellent location with superb range of activities and first rate staff! | 08 March 2020 |
Chessington World of Adventures Resort | | | 08 March 2020 |
Kingswood Dearne Valley | | | 08 March 2020 |
Colchester Zoo | | Colchester Zoo was an excellent trip. The children thoroughly enjoyed their time there, despite very adverse weather conditions. All the staff were really lovely and helpful too. | 08 March 2020 |
Cardiff Bay Tours | | | 08 March 2020 |
Oasis Leisure Centre | | | 07 March 2020 |
Oasis Leisure Centre | | | 07 March 2020 |
Puzzlewood | | It was postponed. | 07 March 2020 |
Colchester Zoo | | | 07 March 2020 |
Cardiff Castle | | | 07 March 2020 |
Manor Adventure Wales | | | 07 March 2020 |
Bletchley Park Trust | | | 07 March 2020 |
The Chill Factore | | | 07 March 2020 |
Colchester Zoo | | | 07 March 2020 |
Discovery Museum - Tyne and Wear Archives and Museums | | | 06 March 2020 |
Eden Project | | | 06 March 2020 |
Fenton Manor Swimming Pool | | | 06 March 2020 |
PGL Caythorpe Court | | Our allocated PGL rep Jack was brilliant. He was very responsive to the specific needs of our students. He was very friendly, attentive and ensured that our group had a very positive experience. | 06 March 2020 |
Holt Hall | | Always a joy | 06 March 2020 |
Gressenhall Farm and Workhouse | | Brilliant day | 06 March 2020 |
Gressenhall Farm and Workhouse | | We had a fantastic day here. It was all very well organised with the children led around to each of their activities. The activities were well pitched so the children remained engaged throughout. We took both KS1 and KS2 so the activities were also differentiated accordingly. | 06 March 2020 |
PGL Marchants Hill | | | 06 March 2020 |
Austerfield Study Centre Limited | | | 06 March 2020 |
Mountain Water Expeditions | | Excellent provider and highly professional. | 06 March 2020 |
Kingswood Trust | | | 06 March 2020 |
Center Parcs | | | 06 March 2020 |
Norwich RFC | | | 06 March 2020 |
National Waterfront Museum | | | 06 March 2020 |
National Waterfront Museum | | | 06 March 2020 |
Wembley Stadium Tours | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
The Royal Gunpowder Mills | | | 06 March 2020 |
Rand Farm Park | | | 06 March 2020 |
Sainsbury Centre for Visual Arts | | | 06 March 2020 |
Rayburn Tours Ltd | | | 06 March 2020 |
Time and Tide Museum of Great Yarmouth Life | | It was well organised and the children had a wonderful time. | 06 March 2020 |
UK Parliament Education Centre | | Very engaging and helpful for the specification | 06 March 2020 |
The Climbing Depot | | Excellent facility | 06 March 2020 |