NST Travel Group | | Pros
• Useful app with main details for passports, medical issues, dietary needs and all easily downloadable
• Good system to upload rooming when available
• Useful trip checklist on My Tour Manager
• Good to have all certification already uploaded on My Tour Manager
• Stabia Hotel – a really good hotel with fantastic staff. Highly recommended for groups
• Good response times to emails and easy to contact the call centre
• Good coaches in Italy
• Excellent guides in Pompeii
• Agreed to reimburse us for entrance to sites for teachers as there was no mention of this cost before
Cons:
• Had to ask about BA flights as not investigated that option when providing a quote
• Offered inferior accommodation initially, which had terrible reviews.
• Told could have 2 free nights for recce but had to insist on staying in the hotel we booked for students. Booked independently but didn't share details so it was stressful when there as the hotel didn't recognise my name, school or NST. No indication it was booked under 'destination services'
• Sent wrong invoice which needed checking
• Not clear how long we had a guide before booking. Email and itinerary said a guide for 7 hours, but actually 5 hours in Pompeii but would be with us on coach. As it turned out, the excellent guides met us there and were with us for the day, so we got good value for money, but communication could be clearer.
• Would have been good to be informed about Brexit rules on meat/dairy imports so that students are not allowed to take packed lunches into Italy as we had discussed them buying food for the journey.
• Ice cream tour booked away 2 separate groups (at 1pm and 2pm) and this was confirmed on the phone and in writing, but when we got to the venue in Sorrento, we found that it was actually booked as one big group at 1pm.
• The agent never met me in Italy. Asked if needed a voucher for ice cream and provided email address and WhatsApp but only sent it after I had been told we were one big group. Agreed their info was different from NST info.
• Couldn't get hold of the Italian agent when coach to airport did not turn up for 40 mins, despite calling and messaging on WhatsApp. Response over an hour later just saying "sorry I was working". Do they not actually work for NST?
• Was told city tax was 3 euros pp/1.50 pp/ for over 14/for over 18 and conflicting information via email, itinerary and phone. It was 1.50 pp and for everyone over 14. This is not what I was told on the Thursday before going.
• On this call, they mentioned rooming was available Thursday at 3:30pm but didn't notify me until Friday morning when knew I was at Sports Day and would not be able to access details. Without asking, allocated non-binary student to a single room. Neither helpful nor appropriate for this autistic student. I had to call at 4:15pm on Friday as "seen you'd sent an email last night but not got around to it". Hoped for greater priority considering we were leaving at 5am on Monday.
• No mention we had to pay for entrance fees until on final itinerary. Final itinerary not sent until Tuesday before we left and only after chasing.
• Original itinerary had strange timings, like checking out at 9am and coach arriving 11am.
• No help with lunch options and seem to have little knowledge of sites.
• No booking reference at any of sites. Archaeological Museum only let us in as it was quiet. Need a booking reference number, which was not provided.
| 08 July 2024 |
Andrew Simpson Centre Portsmouth | | | 08 July 2024 |
Andrew Simpson Centre Portsmouth | | | 08 July 2024 |
Warwick Castle | | | 08 July 2024 |
Conkers Discovery | | For PSED and Communication and Language | 08 July 2024 |
Thorpe Park | | | 08 July 2024 |
Colchester Zoo | | | 08 July 2024 |
Ninja Warrior Adventure Cardiff | | | 08 July 2024 |
Ninja Warrior Adventure Cardiff | | | 08 July 2024 |
Whitlingham Adventure | | | 08 July 2024 |
Warner Bros. Studio Tour London - The Making of Harry Potter | | great trip | 08 July 2024 |
UK Parliament Education Centre | | Politics trip | 08 July 2024 |
Rand Farm Park | | | 08 July 2024 |
Hereford Cathedral | | | 08 July 2024 |
Goodrich Castle | | | 08 July 2024 |
Kent Life | | | 08 July 2024 |
Austerfield Study Centre Limited | | | 08 July 2024 |
Beamish Museum | | Very helpful staff, telling stories and show and teach how people lived in the past. | 08 July 2024 |
Edventure Travel Limited | | Tour operator:
Edventure were very efficient in helping me to put the programme together and most of what was agreed in advance was delivered.
Hotels were excellent and no problems at all. All pre-booked visit locations were secured. All transport was secured.
However, there were a few surprises:
The 2 pre-paid meals were paid on the night by the tour guides using a corporate credit card. Neither tour guide (Washington DC & New York) was aware that they had to do this but after discussion with myself and their manager (Aaron Killian), they agreed to do so. The restaurants had expected me to pay and students to select from standard menus.
Tour guides in Washington & New York seemed to expect a generous tip from the group despite myself gaining written confirmation from Edventure that this was already included in the price. I only realised this on seeing the departure of our Washington guide who was clearly disappointed not to receive anything but I was unprepared for this and unable to rectify the situation. Following a discussion with the New York tour guide at our first meeting in my hotel room, we agreed that I would provide a tip and this certainly encouraged him to do his utmost for our group. We experienced an excellent tour with him and all parties left highly satisfied.
Pre-paid meal at La Puglia, New York was lacking in quality though strangely the students really enjoyed it!
New York Tour Guide:
It was with pleasant surprise that our New York tour guide turned up upon our arrival and continued to accompany and support us throughout our time in the city. This was not included on the itinerary as I expected him for only part of the time. However, this greatly improved the student & staff experience (both culturally and academically) and I felt his tip of $100.00 was justified.
| 08 July 2024 |
Gwersyll yr Urdd Glan-llyn | | Taith Glan-llyn Blwyddyn 9, Gorffennaf 3-5ed o Orffennaf, 2024
Y nod i mi fel athrawes Gymraeg wrth drefnu’r daith yw meithrin balchder yn yr iaith, rhoi cyfle iddynt ddod i adnabod Cymru a deall hanes a diwylliant Cymru.Roeddwn hefyd eisiau creu cyfle i ddisgyblion ddefnyddio’r iaith meewn lle Cymreig y tu allan i’r dosbarth.
40 disgybl Blwyddyn 9 wedi mynychu, 5 athro.
Roedd un disgybl yn dost yn yr wythnos flaenorol ac yn methu mynychu
Cafwyd taith lwyddiannus iawn a phob disgybl yn ymroi’n dda i’r holl weithgareddau ac yn elwa o’r profiadau o aros dros nos ar daith breswyl.
Nifer o’r disgyblion eioes wedi cwblhau holiadur Llais y Dysgwr ar ddiwedd y daith ac roedd yr ymateb yn gadarnhaol iawn.
Roedd pob un wedi mwynhau’r cwrs a byddent yn ei argymell i eraill yn y dyfodol.
Dyma gyfle cyntaf llawer o’r dysgwyr i fynd i Ogledd Cymru.
Roeddent wedi mwynhau cyfleoedd i wneud gweithgareddau anturus awyr agored nad oeddent wedi cael llawer o gyfle i’w gwneud yn y gorffennol, fel cerdded afon neu padlfyrddio.
Bron pob disgybl wedi rhoi cynnig ar bron bob un o’r gweithgareddau.
Wedi dysgu mwy am hanes a diwylliant Cymru wrth ymweld â’r Ysgwrn a gweld lleoliad Capel Celyn, a chael cwrdd ag un o’r adwuron ar y cwrs TGAU sef Bethan Gwannas.
Bron pob un yn teimlo eu bod wedi siarad mwy o Gymraeg gyda’u cyfoedion ac wedi eu cymell i geisio defnyddio’r Gymraeg yn fwy cyson mewn sefyllfa gymdeithasol, ac roeddent yn dda yn defnyddio’r Gymraeg o fewn eu grwpiau gweithgareddau erbyn ailo ddiwrnod y cwrs.
Roedd ymddygiad pob un yn dda iawn, a byddwn yn hapus iawn i fynd a phob un ar daith yn y dyfodol.
Mae’r athrawon sy’n mynychu’r daith i gyd yn ymuno gyda’r gweithgareddau er mwyn annog y defnydd o’r iaith ymysg y disgyblion, er mai cyfrifoldeb yr hyfforddwyr yw’r gweithgareddau ac iechyd a diogelwch y gweithgaredd.
Caniatawyd 5 aelod o staff i fynychu - oherwydd gwahoddwyd athrawes a fydd yn dechrau dysgu yn Adran y Gymraeg, Ysgol Maes y Gwendraeth ym Medi 2024 ar y daith, ac oherwydd hynny roedd y lefel staffio’n dda - a olygai fod modd i ni roi 2 athro gyda grwp gweithgareddau oedd yn cynnwys 2 ddisgybl oedd ag asesiad risg unigol. Byddai cael un aelod ychwanegol yn sicr y rhwybeth i’w annog yn y dyfodol.
Teimlir fod mynychu’r daith wedi codi ymwybybyddiaeth dysgwyr o’u Cymreictod, ac wedi helpu i sefydlu arfer o gyfathrebu yn Gymraeg ymysg cyfoedion.
Eisoes trefnwyd dyddiadau ar gyfer cynnal taith arall yn Haf 2025, ar gyfer hyd at 48 disgybl. ( 2-4ydd o Orffennaf, 2025)
| 08 July 2024 |
Lea Green Learning and Development Centre | | | 08 July 2024 |
Abbey House Museum | | | 08 July 2024 |
Carroty Wood | | Great variety of collaborative activities for children which help to challenge them. | 08 July 2024 |
PGL Osmington Bay | | | 08 July 2024 |
Community Rail Lancashire | | | 08 July 2024 |
Acorn Travel Group Ltd. (Formerly The School Travel Company) | | The School Travel Company were very efficient. The coach company and drivers were professional and the accommodation was superb. | 08 July 2024 |
Sportcity | | | 08 July 2024 |
North of England Zoological Society - Chester Zoo | | | 08 July 2024 |
Museum of Liverpool | | | 08 July 2024 |
The Chill Factore | | | 08 July 2024 |
Simply Cycling | | | 08 July 2024 |
Tatton Park | | | 08 July 2024 |
Cadbury World | | | 08 July 2024 |
NST Travel Group | | | 08 July 2024 |
Cobnor Activities Centre Trust | | The visit was excellent. The centre is extremely well run, professional and the staff engaged brilliantly with staff and children to ensure that the sessions were adapted were necessary and all the children were able to be successful. The equipment was in excellent condition and well maintained. The staff are thoughtful and understand the importance of building relationships however short the visit. | 08 July 2024 |
Kingswood Dearne Valley | | | 08 July 2024 |
YHA Earls Court | | | 08 July 2024 |
The London Eye | | | 08 July 2024 |
Shrek's Adventure! London | | | 08 July 2024 |
Warner Bros. Studio Tour London - The Making of Harry Potter | | | 08 July 2024 |
Cadbury World | | | 08 July 2024 |
The Beatles Story | | | 08 July 2024 |
Mersey Ferries | | cancelled without notice | 08 July 2024 |
Laches Wood Outdoor Education Centre | | Small site which works well for younger aged pupils. Knowledgeable staff. | 08 July 2024 |
PGL Boreatton Park | | Clear instructions, chunked. Supported all students. Worked with school to accommodate medical needs of student. | 08 July 2024 |
The Centre for Alternative Technology | | | 08 July 2024 |
WST Travel Ltd | | | 08 July 2024 |
Field Studies Council - Juniper Hall | | | 08 July 2024 |
Schools Into Europe | | | 08 July 2024 |
Schools Into Europe | | | 08 July 2024 |
Brighton Museum | | | 08 July 2024 |
Thorpe Park | | | 08 July 2024 |
Madame Tussauds | | | 08 July 2024 |
Edgmond Hall Centre for Outdoor Learning | | | 08 July 2024 |
Edgmond Hall Centre for Outdoor Learning | | | 08 July 2024 |
WEST NORWICH and DEREHAM SSP (Taverham High School) | | | 08 July 2024 |
YHA Earls Court | | The 3 slots for breakfast worked really well due to the size of the group. | 08 July 2024 |
Manor Adventure Wales | | | 08 July 2024 |
Essex Outdoors Mersea | | Outdoor activities and team building | 08 July 2024 |
Royal Botanic Gardens, Kew - Kew Gardens | | Science | 08 July 2024 |
Manor Farm Animal Cetre | | | 08 July 2024 |
Tyland Barn Nature Park and Visitor Centre | | | 08 July 2024 |
Ingestre Hall Residential Arts Centre | | | 08 July 2024 |
Banham Zoo | | | 08 July 2024 |
Essex Outdoors Mersea | | Any sort of team building activities this venue is good for | 08 July 2024 |
Englefield Estate | | | 08 July 2024 |
Alton Towers Resort (day visits) | | | 08 July 2024 |
The Outward Bound Trust, Howtown Centre | | Excellent trip full of enriching experiences and lots of challenge - repeating trip next year | 08 July 2024 |
City Cruises | | | 08 July 2024 |
WST Travel Ltd | | | 08 July 2024 |
Dunham Massey | | | 08 July 2024 |
Edgmond Hall Centre for Outdoor Learning | | | 08 July 2024 |
Chessington World of Adventures Resort | | | 08 July 2024 |
Laches Wood Outdoor Education Centre | | | 08 July 2024 |
Alnwick Castle | | | 08 July 2024 |
Bamburgh Castle | | | 08 July 2024 |
Beamish Museum | | | 08 July 2024 |
Manor Adventure - Chateau de Warsy | | | 08 July 2024 |
Whitlingham Adventure | | | 08 July 2024 |
Adventure Bude | | This trip was for a small group of girls to encourage team working but also to push there resilience | 08 July 2024 |
Welton Waters Adventure Centre | | Team building and pushing limits | 07 July 2024 |
Magna Science Centre | | | 07 July 2024 |
Acorn Travel Group Ltd. (Formerly The School Travel Company) | | | 07 July 2024 |
Crosby Lakeside Adventure Centre | | | 07 July 2024 |
Rand Farm Park | | The children were kept busy from the moment they arrived to the time they left. They enjoyed looking at and feeding the animals as well as the tractor ride. We did not need an hour for lunch. Half an hour would have been sufficient. | 07 July 2024 |
Science Museum | | | 07 July 2024 |
Snozone - Yorkshire | | | 07 July 2024 |
Silverstone Circuit | | | 07 July 2024 |
Tower of London - Historic Royal Palaces | | | 07 July 2024 |
Sheringham Park | | Lots of good opportunities for pond dipping, creating with natural materials and den building | 07 July 2024 |
Diverse School Travel | | | 07 July 2024 |
WST Travel Ltd | | | 07 July 2024 |
WST Travel Ltd | | | 07 July 2024 |
WST Travel Ltd | | | 07 July 2024 |
WST Travel Ltd | | | 07 July 2024 |
WST Travel Ltd | | | 07 July 2024 |
WST Travel Ltd | | | 07 July 2024 |
WST Travel Ltd | | | 07 July 2024 |
Gravity Norwich | | | 07 July 2024 |
Gressenhall Farm and Workhouse | | | 07 July 2024 |