October 2024 - Secondary School
September 2024 - Primary School
July 2024
July 2024 - Secondary School
July 2024 - Secondary School
July 2024 - Secondary School
The School Travel Company were very efficient. The coach company and drivers were professional and the accommodation was superb.
July 2024 - Primary School
June 2024 - Primary School
May 2024 - Secondary School
It was a hostel so it could be for any subject
February 2024 - Secondary School
Lots of cross curricular opportunities here
January 2024 - Primary School
January 2024 - Primary School & Secondary School
January 2024 - Secondary School
December 2023 - Secondary School
December 2023 - Secondary School
October 2023 - Secondary School
Very supportive and open to adapt visits. Needed to call them whilst on the trip due to an issue beyond anyone's control. They did everything that I asked and the issue was quickly resolved.
July 2023 - Secondary School
July 2023 - Primary School
July 2023
Excellent service from start to finish and very competitive rates
July 2023 - Secondary School
June 2023 - Secondary School
Acorn Adventure were a brilliant company to work with, throughout they were supportive and ensured any enquiries/needs were met effectively.
March 2023 - Secondary School
The school Travel company is not one that I would recommend due to the poor communication and lack of organisation from the company. They have also since been very shady about leaving formal feedback for them, refusing to send me the link to give feedback until they have spoken to our headmaster. The overall experience was very stressful when booking with them and the bus company used was also very unprofessional. Besides this, the trip was hugely successful and when booking through another company, would be a trip I would run again. The disadvantages of going over the weekend are that some galleries and exhibitions do not allow school groups over the weekend and it is also much busier. This would mean we are limited to the days we can visit or need to rearrange our plans to account for this. A week day trip would be better, but taking too much time from the half term break for staff and students would not be beneficial as a rest is needed for both parties at some stage. Other than this, the trip was great. For travel and accommodation, I would use the EuroTunnel if I ran this trip again to save on time, and I would use a different Hostel which was a specialist hostel for youths and school groups, not for the use of the general public. I would want to do a rec visit before my next trip to feel more confident in the run up and planning of the trip, as this also added additional stress trying to run and plan the trip from second hand information from others who had run similar trips.
Provider Response: We're sorry to hear you weren't satisfied with our service and that you weren't able to provide us with feedback. We pride ourselves on our high levels of service and so it's disappointing to hear about your experience. We have an online feedback system and we've sent a link to your email address, which we hope you've received. If not, please let us know and we will re-send it.
We'll review your concerns and will be in touch soon with a response.
March 2023 - Secondary School
The STC are very good to work with and the organisation of the trip was made easier with their support.
March 2023 - Secondary School
February 2023 - Secondary School
January 2023 - Primary School
We had a wonderful time and the itinerary we selected was fabulous There was a huge amount of work needed from us as the School's Travel Company were not great at all but aside from this, the experiences and the memories children made were fabulous!
Provider Response: We're sorry to hear that you feel that The School Travel Company 'were not great' but very pleased to hear that the children had a wonderful time.
We only ask teachers for crucial information such as your names list and meal choices, etc., and we do try to assist them as much as we can to make trip planning as simple as possible.
June 2022 - Primary School
March 2020 - Secondary School
Generally very good, they asked for paperwork weeks before and then only said about a mistake on a passport 3 days before causing unnecessary stress. Was always someone to call when on trip.
January 2020 - Secondary School
December 2019 - Secondary School
December 2019 - Secondary School
June 2019 - Primary School
The company were very helpful. The visit was organised well with coaches etc arriving at the time stated.
April 2019 - Secondary School
March 2019 - Secondary School
excellent
January 2019 - Secondary School
The trip was well organised and allowed the pupils to take part in a wide range of activities in such a short time.
December 2018 - Secondary School
November 2018 - Secondary School
January 2018 - Secondary School