4.2
9 reviews
Marble Hall, 80 Nightingale Road, Derby, Derbyshire, DE24 8BG
We are available to our customers between 9am and 4pm, Monday to Friday.
After listening to what’s important to you, we provide experienced consultancy on what destinations suit your group and budget.
£10,000,000
Here at MSG Tours, we deliver the unexpected for every single one of our customers by surpassing expectations in customer service and overall travel experience.
Whether it’s playing rugby in South Africa, studying the history of Italy, skiing in Japan or a UK outdoor bounds adventure, these tours are often the highlights of children’s schooling lives and we’re proud to play a part.
Learning outside the classroom is pivotal in the evolution of a child’s development and understanding. Being on site with classmates can not only improve the comprehension of a topic but can also forge memories that last a lifetime.
With a Net Promoter Score (NPS) in 2022 of 86, we have the highest customer satisfaction score in the UK travel industry by published results. Along with being awarded the Quality Badge by the Council of Learning Outside the Classroom, we have an accreditation from the School Travel Forum (STF). All of which cements us as one of the best travel operators in the country.
View the latest reviews, ratings and statistics from previous visitors.
4.2
56%
22%
11%
11%
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18th Nov 2024
A very disappointing tour. Venue was not up to the standard expected
29th Jul 2019
Great customer service from team in the UK but not great from people based in Italy
17th Apr 2018
Excellent tour company. They offered great attention to detail and helped make the this the trip of a life time for the children.
