4.4
298 reviews
WST is all about giving our customers the best possible service, by helping teachers to take students on great trips to learn and have fun whilst they are doing so. WST are the proud to be the six time winners of the Best School Tour Operator Award from the School Travel Organiser Awards, which is voted for by teachers.
As part of the Next Generation Travel Group, we are the only school tour operator to the Customer Service Excellence accreditation and also hold the Investors In People accreditation. From start to finish you are in safe hands. With more than 350 years combined experience, you can be assured of a professional and flexible service that will support you every step of the way. WST are members of ABTA, ATOL and STF, are ABTOT bonded and hold the LOTC badge. As a member of the School Travel Forum, WST are annually audited by an external body; Argent. For the 15th year running, in 2026 WST passed our audit with no recommendations to make any improvements.
We offer tours for Primary Schools, Secondary Schools and Sixth Form Colleges. We provide tailor made tours for: History, Modern Foreign Languages, Geography, Science, English, Drama and Performing Arts, Religious Studies, Art and Design, Business Studies, Psychology & Sociology, Christmas Markets and Enrichment. Our popular destinations include London, Paris, Barcelona, Ypres, Berlin, Geneva, Iceland, Rome, Bay of Naples, New York and more.
If you'd like to talk to one of our specialists to discuss your options please use the contact details listed or visit our website www.ngttravel.com/our-brands/wst/ where you can chat online.
For more information on our accreditations, certificates, safety record, safeguarding policy and safety FAQs please visit the SAFETY AND SUPPORT area of our website.
View the latest reviews, ratings and statistics from previous visitors.
4.4
58%
27%
12%
3%
0%
12th Oct 2026
there were a number of issues that popped up during the trip, some of which were attributed to partner/sub-agents, but on the whole we opted not to use them as a provider again
30th Sep 2026
Excellent company and organisation. I feel that there could be a little more support in the month ahead to refine the trip. So challenging to arrange every last detail of additional transport when teaching and also owing to unprecedented heat in Valencia, have to reduce walking and I think the company needs to consider the actual distance between things as support.
25th Sep 2026
WST were very helpful in the panning and executing of this trip, good company to work with.
15th Sep 2026
The travel company WST delivered a great service. The accommodation was clean and convenient. The itinerary worked perfectly. The activities were well-balanced.
13th Aug 2026
WST were prompt and helpful with the planning of the trip
3rd Jul 2026
Helpful in providing support when a minor issue with the hotel occured. Hotel had not allocated any group space to the group, this was being used by a holiday camp. WST attempted to resolve for us.
27th Mar 2026
If staying in the same hostel request that all students are on the same floor. Had one room on the floor that was with a private individuals that meant that one of our groups rooms was on a different floor (there was still member of staff on that floor though) Also school mobile phones need upgrading. They had very little data (data roaming) meaning that communication was hindered unless we had WiFi signal.
26th Mar 2026
This year it felt like WST were not as on top of this trip as usual, and were not prepared for the changes to EU travel regulations. We did not feel supported for the changes to boarding passes either. The lady who came to Stansted was not needed. We will be requesting changes to our Kraków walking tour - we want to return to Galicia Museum and have the walking tour focussed entirely on the Jewish experience (no need for Centre and Castle tours), and we don't want the audio guides.
25th Feb 2026
Really good value as the theatre tickets were £140 with discount. Well organised by WST.
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