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Reviews (3)

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Green Star Green Star Grey Star Grey Star Grey Star

2.3

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Green Star Grey Star Grey Star Grey Star Grey Star

30th Jun 2021

The visit was very unorganised and lacklustre due to the organiser being absent. Little information was given about the animals to the children when petting and feeding them. The picnic benches were very dirty and I had to ask for cleaner and roll to clean it. Very disappointing. Staff did not wait around to see us leave the farm.

Green Star Grey Star Grey Star Grey Star Grey Star

30th Jun 2021

When we arrived at the farm there was no one there to greet us and we were left standing in the car park for a number of minutes before we managed to catch someone's attention. The person who had been liaising with me about the visit was off sick but gave me no indication that this was the case. The two ladies who were now running the visit took no charge of what was happening and we were left to try and organise what was happening ourselves. When the first group petted the small animals, there was very limited information given about the animals to the children. When the second group petted the animals, no information was given to the children about the animals. In this room there was also hazards, such as an unfinished huge paper mache lizard with metal feet which children and staff kept tripping over. At lunchtime, I had been advised there was an indoor area we could eat in, however, when I asked where we would be eating, I was offered the room we were currently petting the animals in. I expressed that I did not think this was hygienic (as there was animals living in the room) and that there was not enough space for everyone. We were then offered "the portacabins but there are no tables and chairs so it would have to be a picnic on the floor." The portacabins were locked, we were offered picnic benches outside. One groups picnic area was fine, however, my own group were taken to some benches in a yard in between the barns. The tables were absolutely filthy, there was faeces on the ground and two full rubbish bags left in the yard. I had to ask for spray and roll to clean the tables down myself. The two groups were not given the same experiences when looking at the farm animals, I understand that we cold not have fed the same animals but both groups should have been able to have seen all the animals. Around the paths on the farm nettles were not cut back and some of them were taller than the children. Toilets were very dirty. When we left the farm, the people who worked there were nowhere to be seen. No one asked if we had enjoyed our visit, or said goodbye. Staff have mentioned feeling uncomfortable and were made to feel like we were unwelcome.

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