Bringing The Classroom To Life
Description
The School Travel Company provides an easy way for busy teachers to arrange a school trip.
As well as our great-value, off-the-shelf educational tours, to a range of inspiring destinations, we can tailor a trip to your particular requirements.
As one happy teacher recently told us: "The trip was amazing, (it) far exceeded our expectations. Everything was so well organised down the travel pack with sealed envelopes for each part of the trip. No problem was too big. (A) huge thank you to Corinne and her colleagues who all worked as a team and supported my queries."
For your peace of mind, we are an accredited LOtC Quality Badge holder, a fully assured member of the School Travel Forum, a member of ABTA, and hold an ATOL issued by the CAA.
Reviews
Overview
4.3
29 reviews
Excellent
66%
Very Good
21%
Average
3%
Poor
3%
Awful
7%
Lots of cross curricular opportunities here (February 2024 - Secondary School)
(January 2024 - Primary School)
(January 2024 - Primary School & Secondary School)
(January 2024 - Secondary School)
(December 2023 - Secondary School)
(December 2023 - Secondary School)
Very supportive and open to adapt visits. Needed to call them whilst on the trip due to an issue beyond anyone's control. They did everything that I asked and the issue was quickly resolved. (October 2023 - Secondary School)
(July 2023 - Secondary School)
(July 2023 - Primary School)
Excellent service from start to finish and very competitive rates (July 2023)
(July 2023 - Secondary School)
Acorn Adventure were a brilliant company to work with, throughout they were supportive and ensured any enquiries/needs were met effectively. (June 2023 - Secondary School)
The school Travel company is not one that I would recommend due to the poor communication and lack of organisation from the company. They have also since been very shady about leaving formal feedback for them, refusing to send me the link to give feedback until they have spoken to our headmaster. The overall experience was very stressful when booking with them and the bus company used was also very unprofessional. Besides this, the trip was hugely successful and when booking through another company, would be a trip I would run again. The disadvantages of going over the weekend are that some galleries and exhibitions do not allow school groups over the weekend and it is also much busier. This would mean we are limited to the days we can visit or need to rearrange our plans to account for this. A week day trip would be better, but taking too much time from the half term break for staff and students would not be beneficial as a rest is needed for both parties at some stage. Other than this, the trip was great. For travel and accommodation, I would use the EuroTunnel if I ran this trip again to save on time, and I would use a different Hostel which was a specialist hostel for youths and school groups, not for the use of the general public. I would want to do a rec visit before my next trip to feel more confident in the run up and planning of the trip, as this also added additional stress trying to run and plan the trip from second hand information from others who had run similar trips. (March 2023 - Secondary School)
Provider Response: We're sorry to hear you weren't satisfied with our service and that you weren't able to provide us with feedback. We pride ourselves on our high levels of service and so it's disappointing to hear about your experience. We have an online feedback system and we've sent a link to your email address, which we hope you've received. If not, please let us know and we will re-send it. We'll review your concerns and will be in touch soon with a response.
Provider Response: We're sorry to hear you weren't satisfied with our service and that you weren't able to provide us with feedback. We pride ourselves on our high levels of service and so it's disappointing to hear about your experience. We have an online feedback system and we've sent a link to your email address, which we hope you've received. If not, please let us know and we will re-send it. We'll review your concerns and will be in touch soon with a response.
The STC are very good to work with and the organisation of the trip was made easier with their support. (March 2023 - Secondary School)
(March 2023 - Secondary School)
(February 2023 - Secondary School)
We had a wonderful time and the itinerary we selected was fabulous There was a huge amount of work needed from us as the School's Travel Company were not great at all but aside from this, the experiences and the memories children made were fabulous! (January 2023 - Primary School)
Provider Response: We're sorry to hear that you feel that The School Travel Company 'were not great' but very pleased to hear that the children had a wonderful time. We only ask teachers for crucial information such as your names list and meal choices, etc., and we do try to assist them as much as we can to make trip planning as simple as possible.
Provider Response: We're sorry to hear that you feel that The School Travel Company 'were not great' but very pleased to hear that the children had a wonderful time. We only ask teachers for crucial information such as your names list and meal choices, etc., and we do try to assist them as much as we can to make trip planning as simple as possible.
(June 2022 - Primary School)
Generally very good, they asked for paperwork weeks before and then only said about a mistake on a passport 3 days before causing unnecessary stress. Was always someone to call when on trip. (March 2020 - Secondary School)
(January 2020 - Secondary School)
(December 2019 - Secondary School)
(December 2019 - Secondary School)
The company were very helpful. The visit was organised well with coaches etc arriving at the time stated. (June 2019 - Primary School)
(April 2019 - Secondary School)
excellent (March 2019 - Secondary School)
The trip was well organised and allowed the pupils to take part in a wide range of activities in such a short time. (January 2019 - Secondary School)
(December 2018 - Secondary School)
(November 2018 - Secondary School)
(January 2018 - Secondary School)
