(November 2024 - Primary School)

Reward trip (October 2024 - Secondary School)

(July 2024 - Secondary School)

(June 2024 - Secondary School)

(March 2024 - Primary School)

(March 2024 - Secondary School)

(March 2024 - Primary School)

(March 2024 - Secondary School)

Friendly staff. Excellent facilities. (March 2024 - Secondary School)

(February 2024 - Secondary School)

(February 2024 - Secondary School)

(February 2024 - Primary School)

to taste re the ski trip prior to going (February 2024)

(February 2024)

Communication when booking wasn't great - I was led to believe that Snow Dome staff would be leading an ice-skating lesson, when in actual fact there were just staff on the ice, as you would expect at any public rink. The staff were very friendly and helpful when asked to do something, but didn't seem particularly proactive or prepared for a large group arriving at the same time. Getting boots given out, safety briefing and starting the session could have been much better organised and more efficient. When a group of 8 and 9 year olds, most of whom have never been on the ice before, are doing so for the first time it would be a good idea to have all of the available 'penguin' supports already on the ice, rather than waiting to see how they got on before getting them out. The trip definitely needed an experienced member of school staff to make it successful, but the children did get a huge amount from it, both in their understanding of what life is like for children in Norway and as a lesson in resilience and perseverance. They also absolutely loved the snow play session. For this reason, I would certainly go again, but with a greater number of staff who are prepared to get on the ice with the children. Recommend that A.Parkes goes as well next time! (January 2024 - Primary School)

(January 2024)

(January 2024)

(January 2024 - Primary School)

A great experience, smooth service getting us ready with wheelchair attachments. The show was fabulous. (January 2024 - Primary School & Secondary School)

(December 2023 - Primary School)

(December 2023 - Primary School)

(December 2023 - Primary School)

A busy venue, mixed age groups not always a suitable mix. (December 2023 - Primary School)

(December 2023 - Secondary School)

(December 2023 - Secondary School)

The children enjoyed their visit. They were able to experience a short pantomime of a familiar story, see a range of animals and use snow slides. One area was too crowded due to the snowdome booking multiple school visits at the same time. (December 2023 - Primary School)

(December 2023 - Secondary School)

(December 2023 - Primary School)

(December 2023)

(December 2023 - Primary School)

(November 2023 - Secondary School)

(November 2023 - Secondary School)

(November 2023 - Secondary School)

Very knowledegable and caring staff who looked after us in a very professional manner (October 2023)

(October 2023 - Primary School)

(October 2023 - Primary School)

(July 2023 - Secondary School)

(May 2023)

(January 2023 - Secondary School)

(January 2023 - Primary School)

(December 2022 - Secondary School)

(December 2022)

(December 2022 - Secondary School)

(December 2022 - Primary School)

(November 2022 - Secondary School)

(November 2022 - Primary School)

(November 2022)

(October 2022 - Secondary School)

(April 2022 - Primary School)

(February 2022 - Primary School)

(February 2022 - Secondary School)

(February 2022 - Secondary School)

Very well organised. Staff were helpful. Instructors were very good and patient. Very happy with safety proceedures. (November 2021 - Secondary School)

(November 2021 - Secondary School)

(September 2021 - Primary School)

(July 2021 - Primary School)

Good facility. Everything in one place. Safe facility with good instructors. (March 2020 - Secondary School)

An excellent experience but the snow slides could have been better staffed and managed by the venue. It was very busy and people were falling over each other to get to the top of the slides. (March 2020 - Primary School)

(February 2020 - Secondary School)

(January 2020)

Great staff very organised students loved the session. (January 2020 - Secondary School)

(January 2020 - Primary School)

(January 2020 - Primary School)

The Christmas theatre show was not suitable for reception children with references to fortnite, a 12 year old video game. (January 2020 - Primary School)

(January 2020 - Primary School)

The venue and staff were very accommodating to our needs. (January 2020 - Primary School)

(January 2020 - Primary School)

(January 2020 - Primary School)

Excellent facilities and provided snow fun for pupils in wheelchairs. (December 2019 - Secondary School)

Staff were really supportive especially supporting students with SEN. (December 2019 - Secondary School)

(October 2019 - Primary School)

(October 2019 - Secondary School)

(October 2019 - Secondary School)

(September 2019 - Secondary School)

(July 2019 - Primary School)

(June 2019 - Primary School)

All staff from SnowDome Tamworth catered for all of the students needs with ski instructors in the morning and helpers on the ice rink in the afternoon. (June 2019 - Secondary School)

(May 2019 - Primary School)

We were led to believe that this was a schools only session, but members of the public were present and the sheer volume of people presented us with difficulties in keeping our children contained. (May 2019 - Primary School)

(April 2019 - Primary School)

Timetable ran smoothly and children enjoyed the activities. (April 2019 - Primary School)

Well organized and a great adventure for young children. (April 2019 - Primary School)

Lack of staff from the venue reduced our rating from 5 to 4 stars. Other than that the trip was a fantastic experience for our children. Exclusive hire of the facilities meant our children were safe at all times. (March 2019 - Primary School)

Really enjoyable and children all gained from experience (March 2019 - Primary School)

(February 2019 - Primary School)

(December 2018 - Secondary School)

(December 2018 - Primary School)

(December 2018 - Primary School)

Too busy and unorganised. (December 2018 - Primary School)

A fantastic day out for pupils and the Snow dome catered for all pupils needs and were very inclusive. (December 2018 - Primary School)

Accommodated alternative arrangements for an individual child as needed. Staff available at all times. First Aid staff helped immediately as needed. (December 2018 - Primary School)

Well organised and scheduled through the Santa Winter Wonderland package. Children, parents and staff enjoyed their day. (December 2018 - Primary School)

Poorly organised day. Venue was inappropriate for large school bookings. Toilets were adult sized and situated in the bar/ restaurant area. No rubbish bags provided in lunch room. Snow room too busy and snow poor quality. Overall experience time for the children was 1.5 hours. Poor value for money! (December 2018 - Primary School)

(November 2018 - Primary School)

(November 2018 - Primary School)

(November 2018 - Primary School)

We were very pleased with our visit to the Snow Dome. The Winter Wonderland - snow play, show and animals - were very well organised and kept the children entertained. This year was improved by having a member of staff meet us as we arrived and check in with us through out the day. Our only issue was that there were no chairs and tables for us to eat our lunch at - which was noted by the parents who accompanied us. (November 2018 - Primary School)

Life guards and instructors very good. They made the instructions very clear to the children. A private room to leave our things and have lunch. (November 2018 - Primary School)

Staff were extremely helpful - the visit was enjoyable, as well as giving us a room to safely store our things whilst on an activity. (November 2018 - Primary School)

awesome trip out (September 2018 - Primary School)

(July 2018 - Primary School & Secondary School)

Excellent support and organisation at the centre for the skiers. Prepared them for the skiing holiday at Easter 2018 by introducing them to the basic skills. (April 2018 - Secondary School)

(April 2018 - Secondary School)

Very accommodating to our every need. A flexible and helpful team. (March 2018 - Secondary School)

(March 2018 - Secondary School)

Trip cancelled due to adverse weather conditions. (March 2018 - Primary School)

There are a lot of steps outside and inside the venue so extra care needs to be taken if the trip is with young children - nursery age. (March 2018 - Primary School)

(February 2018 - Secondary School)

(February 2018 - Primary School)

(February 2018 - Secondary School)

(January 2018 - Secondary School)

The venue was also open to the public during our visit, we found that it would of been more beneficial to our children if they had closed it off to the public during our visit as it was quite congested at times. (December 2017 - Primary School)

(December 2017 - Primary School)

(December 2017 - Primary School)

(December 2017 - Primary School)

The comments from adults were that the children had a fantastic time, experiencing the cold and playing in the snow. Adults have suggested that future visits to include ks1 so we could have the space to themselves. (December 2017 - Primary School)