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Hellene Travel


Description

No further information has been added by this provider yet.


Reviews

The following reviews have been added by visit leaders using the EVOLVE system.
Overview
4.4
20 reviews


Excellent
 
60%

Very Good
 
20%

Average
 
15%

Poor
 
5%

Awful
 
0%

(October 2024)




Good sup[port where things go wrong (October 2024)




(March 2024 - Secondary School)




...and for Classics! (November 2023 - Secondary School)




(November 2023)




Classics, Greek, Latin (April 2023)




(April 2023 - Secondary School)




(March 2023 - Secondary School)




Latin & Classics! (January 2023 - Secondary School)




Hellene travel were excellent at helping us through a difficult time due to the Coronavirus. They kept us updated and the travel app Vamoos was really helpful to use. (March 2020 - Secondary School)




Hellene: - provided a travel rep (Maurizio) who was fantastic - trial of a new app (Vamoos) to reduce amount of paperwork needing to be carried; would highly recommend; it is in development stages at the moment - booking references easily accessible for tourist sites - coaches and transfers were prompt and of a high quality - Rome hotel will not be used again by our group (not enough to standards) but Sorrento hotel was brilliant - breakfast and dinner provided was again to a very high quality and students were full and happy - itinerary catered to all of my requests; will rethink some of the sites (e.g. swapping Spanish Steps for Ara Pacis on first day) (October 2019 - Secondary School)




(October 2019 - Secondary School)




Excellent new trip. Very pleased with sites, guide, hotel, food & travel. (June 2019 - Secondary School)




Issues with new destination. Itinerary had to be changed. Hotel accommodation included double beds contrary to my requests. Som restaurants were not satisfactory. Complaints made and substantial refund obtained. (June 2019)




Always use them for this trip. Have fine-tuned the itinerary with them over the years and they have a good undersatning of our requirements. (June 2019 - Secondary School)




Communication was not clear and not punctual. (April 2019)




Very organised, efficient and helpful to suit all our requests. (November 2018 - Secondary School)




Some issues with communication in several stages of the trip- GDPR forms, initial contact did not pass details over, poor Allegro (Italian) rep on day one, too many people to contact when Vesuvius was closed (largely sorted between staff and driver) etc. (October 2018 - Secondary School)




Excellent (July 2018 - Secondary School)




(January 2018 - Secondary School)




Description

No further information has been added by this provider.

Contact

Hellene Travel
East Grinstead
West Sussex
RH19 2BU

Reviews

The following reviews have been added by visit leaders using the EVOLVE system.
Overview
4.4
20 reviews


Excellent
 
60%

Very Good
 
20%

Average
 
15%

Poor
 
5%

Awful
 
0%

October 2024




October 2024
Good sup[port where things go wrong



March 2024 - Secondary School




November 2023 - Secondary School
...and for Classics!



November 2023




April 2023
Classics, Greek, Latin



April 2023 - Secondary School




March 2023 - Secondary School




January 2023 - Secondary School
Latin & Classics!



March 2020 - Secondary School
Hellene travel were excellent at helping us through a difficult time due to the Coronavirus. They kept us updated and the travel app Vamoos was really helpful to use.



October 2019 - Secondary School
Hellene: - provided a travel rep (Maurizio) who was fantastic - trial of a new app (Vamoos) to reduce amount of paperwork needing to be carried; would highly recommend; it is in development stages at the moment - booking references easily accessible for tourist sites - coaches and transfers were prompt and of a high quality - Rome hotel will not be used again by our group (not enough to standards) but Sorrento hotel was brilliant - breakfast and dinner provided was again to a very high quality and students were full and happy - itinerary catered to all of my requests; will rethink some of the sites (e.g. swapping Spanish Steps for Ara Pacis on first day)



October 2019 - Secondary School




June 2019 - Secondary School
Excellent new trip. Very pleased with sites, guide, hotel, food & travel.



June 2019
Issues with new destination. Itinerary had to be changed. Hotel accommodation included double beds contrary to my requests. Som restaurants were not satisfactory. Complaints made and substantial refund obtained.



June 2019 - Secondary School
Always use them for this trip. Have fine-tuned the itinerary with them over the years and they have a good undersatning of our requirements.



April 2019
Communication was not clear and not punctual.



November 2018 - Secondary School
Very organised, efficient and helpful to suit all our requests.



October 2018 - Secondary School
Some issues with communication in several stages of the trip- GDPR forms, initial contact did not pass details over, poor Allegro (Italian) rep on day one, too many people to contact when Vesuvius was closed (largely sorted between staff and driver) etc.



July 2018 - Secondary School
Excellent



January 2018 - Secondary School